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COMMUNITY FORUM
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
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Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.
500 Internal Error
- Nektarios Mavrogiannakis
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10 years 6 months ago #138605
by Nektarios Mavrogiannakis
500 Internal Error was created by Nektarios Mavrogiannakis
Dear partners
I am trying to add a New menu item in the main menu and there is an error
Server Error
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
Please I need some help on this issue.
The link to our site is: event.kentromeletis.edu.gr
Thank you in advance ….
I am trying to add a New menu item in the main menu and there is an error
Server Error
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
Please I need some help on this issue.
The link to our site is: event.kentromeletis.edu.gr
Thank you in advance ….
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- Krikor Boghossian
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10 years 6 months ago #138606
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic 500 Internal Error
Hello Nektarios,
Make sure you update to Joomla! 3.3 and the latest version of K2 as well.
Make sure you update to Joomla! 3.3 and the latest version of K2 as well.
JoomlaWorks Support Team
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10 years 6 months ago #138607
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic 500 Internal Error
Chances are that since this a couple of months old, that other extensions might need updating as well.
Another thing you could do is enable error reporting to see the actual error and which extension is causing it.
Another thing you could do is enable error reporting to see the actual error and which extension is causing it.
JoomlaWorks Support Team
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- Nektarios Mavrogiannakis
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10 years 6 months ago #138608
by Nektarios Mavrogiannakis
Replied by Nektarios Mavrogiannakis on topic 500 Internal Error
joomla 3.3 and K2 v2.6.8 Krikor.
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- Nektarios Mavrogiannakis
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10 years 6 months ago #138609
by Nektarios Mavrogiannakis
Replied by Nektarios Mavrogiannakis on topic 500 Internal Error
Krikor i use your contact form and i sent you username to see if you can :)
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10 years 6 months ago #138610
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic 500 Internal Error
I haver bad news I am afraid.
It is related to your server setup. It is possible that J! 3.3 does not play all that well with IIS 7.5 .
I could not change the configuration of the site as well. I got 500 errors when I tried to open error reporting.
Finally IIS 7 is recommended for Joomla! sites.www.joomla.org/technical-requirements.html
It is related to your server setup. It is possible that J! 3.3 does not play all that well with IIS 7.5 .
I could not change the configuration of the site as well. I got 500 errors when I tried to open error reporting.
Finally IIS 7 is recommended for Joomla! sites.www.joomla.org/technical-requirements.html
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- Nektarios Mavrogiannakis
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10 years 6 months ago #138611
by Nektarios Mavrogiannakis
Replied by Nektarios Mavrogiannakis on topic 500 Internal Error
what can i do Krikor
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10 years 6 months ago #138612
by Krikor Boghossian
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Replied by Krikor Boghossian on topic 500 Internal Error
Sadly I am not experienced in Windows Servers.
I can give you some alternatives though.
a) Try if Joomla! 2.5 is working properly.
b) Search on Joomla! forums about IIS configuration if you are maintaining the server
c) Contact your hosting provider and let them know about that issue
d) Worst case scenario: Look for an alternate cheap Linux host just for that subdomain.
Some resources: www.joomlaworks.net/forum/forum-updates-other-resources/2572-recommended-shared-hosting-in-case-you-re-frustrated-with-your-current-one
docs.joomla.org/IIS
www.google.gr/search?num=30&es_sm=119&q=joomla+iis+7.5+500+menu&oq=joomla+iis+7.5+500+menu&gs_l=serp.3...29047.30176.0.30514.5.5.0.0.0.0.149.602.1j4.5.0....0...1c.1.42.serp..4.1.148.gGsR8limVEs
I can give you some alternatives though.
a) Try if Joomla! 2.5 is working properly.
b) Search on Joomla! forums about IIS configuration if you are maintaining the server
c) Contact your hosting provider and let them know about that issue
d) Worst case scenario: Look for an alternate cheap Linux host just for that subdomain.
Some resources: www.joomlaworks.net/forum/forum-updates-other-resources/2572-recommended-shared-hosting-in-case-you-re-frustrated-with-your-current-one
docs.joomla.org/IIS
www.google.gr/search?num=30&es_sm=119&q=joomla+iis+7.5+500+menu&oq=joomla+iis+7.5+500+menu&gs_l=serp.3...29047.30176.0.30514.5.5.0.0.0.0.149.602.1j4.5.0....0...1c.1.42.serp..4.1.148.gGsR8limVEs
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- Nektarios Mavrogiannakis
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10 years 6 months ago #138613
by Nektarios Mavrogiannakis
Replied by Nektarios Mavrogiannakis on topic 500 Internal Error
i have the same configuration on the main site (with newsworth).... and it's ok...
Krikor if I asked to change the server to linux the problem would be solved?
Krikor if I asked to change the server to linux the problem would be solved?
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10 years 6 months ago #138614
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic 500 Internal Error
I am not really sure how to advise you on this.
PHP applications are best hosted in Linux/Unix systems, that's true. I cannot advise anything to that matter because I have no idea about your setup/ requirements.
Before migrating or making any choices ask your hosting provider to check the error_log and see if they have a solution for this error.
PHP applications are best hosted in Linux/Unix systems, that's true. I cannot advise anything to that matter because I have no idea about your setup/ requirements.
Before migrating or making any choices ask your hosting provider to check the error_log and see if they have a solution for this error.
JoomlaWorks Support Team
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