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Just upgraded and things have gone wrong

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14 years 7 months ago #81587 by carol Manoogian
Just upgraded and things have gone wrong was created by carol Manoogian
I just upgraded to the newest version and now there are many things wrong:
Titles are no longer linked
Increase font, email and print, are now in a list
Comments are squashed to the side
Share icons are now just text - also in a list

What can I do to resolve this.  Everything worked great until the upgrade

HELP!!  Here's a link:

www.nohoartsdistrict.com/joomla/index.php?option=com_k2&view=item&layout=item&id=411&Itemid=158
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14 years 7 months ago #81588 by carol Manoogian
Replied by carol Manoogian on topic Just upgraded and things have gone wrong
Also, the comments no longer work. I submitted a comment, the page said "refreshing" and then nothing.
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14 years 7 months ago #81589 by Simon Wells
Replied by Simon Wells on topic Just upgraded and things have gone wrong
Go to your K2 parameters, icon on top right side of K2 dashboard.
Check and see if k2.css is enabled.

Also, ensure that all your K2 plugins are enabled.

Then report back.

Simon
K2Joom.com
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14 years 7 months ago #81590 by carol Manoogian
Replied by carol Manoogian on topic Just upgraded and things have gone wrong
K2 CSS is enabled and the following K2 plugins are enabled: user, system (user), search, System - (Joom!Fish).



K2Joom said:Go to your K2 parameters, icon on top right side of K2 dashboard. Check and see if k2.css is enabled.

Also, ensure that all your K2 plugins are enabled.

Then report back.

Simon
K2Joom.com
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14 years 7 months ago #81591 by Mark Matheson
Replied by Mark Matheson on topic Just upgraded and things have gone wrong
I am getting exactly the same problem. The page says "Comment added ... Refreshing Page", and nothing happens. The comment is actually added, but you need to manually refresh the page to get it to show.

The K2.css is ENABLED in my parameters, and Enable K2 Plugins is set to YES on the Category.

CHM said:Also, the comments no longer work. I submitted a comment, the page said "refreshing" and then nothing.
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14 years 7 months ago #81592 by Simon Wells
Replied by Simon Wells on topic Just upgraded and things have gone wrong
OK, sounds like a possible js conflict.

Have you ever seen this work on your install?
If you have, have you added any other components that might contain js that could cause a conflict?
If you have then disable them and retest.

Which Joomla template are you using?
Are you using the default K2 template or one within the Joomla template?

Look forward to your reply.

Simon
K2Joom.com
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14 years 7 months ago #81593 by Mark Matheson
Replied by Mark Matheson on topic Just upgraded and things have gone wrong
I have another website, using K2 and it works fine. Both websites use the same template, so it is unlikely to be the problem.

I am currently looking at any plugins that are different between the two sites, but to date, can find none that have any effect.

Some additional information - I notice that when a user is logged in, their Name and email address are NOT auto-populated in the comments section of a K2 item. Does this sound like a JS Conflict?

K2Joom said:OK, sounds like a possible js conflict.
Have you ever seen this work on your install?
If you have, have you added any other components that might contain js that could cause a conflict?
If you have then disable them and retest.

Which Joomla template are you using?
Are you using the default K2 template or one within the Joomla template?

Look forward to your reply.

Simon
K2Joom.com
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14 years 7 months ago #81594 by Mark Matheson
Replied by Mark Matheson on topic Just upgraded and things have gone wrong
I have now tracked the issue and know what is causing it.

This problem only occurs on K2 items that have images attached using SIG Free!!! If I remove the images from the item, the users name and email address is auto-populated, comments are added properly and the page refreshes.

As soon as I re-add the images using SIG Free, the problem returns.

Removing the images is not a solution!

Any suggestions other than buying SIG Pro?

Mark Matheson said:I have another website, using K2 and it works fine. Both websites use the same template, so it is unlikely to be the problem.
I am currently looking at any plugins that are different between the two sites, but to date, can find none that have any effect.

Some additional information - I notice that when a user is logged in, their Name and email address are NOT auto-populated in the comments section of a K2 item. Does this sound like a JS Conflict?

K2Joom said:OK, sounds like a possible js conflict. Have you ever seen this work on your install?
If you have, have you added any other components that might contain js that could cause a conflict?
If you have then disable them and retest.

Which Joomla template are you using?
Are you using the default K2 template or one within the Joomla template?

Look forward to your reply.

Simon
K2Joom.com
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14 years 7 months ago #81595 by Simon Wells
Replied by Simon Wells on topic Just upgraded and things have gone wrong
There are various discussion on the forums regarding SIG Free, some good some bad.
Although SIG Free has not K2 Support, it has been hacked, so do a forum search.

Which gallery style are you using? if jquery, try a mootols one and vice versa.

The alternative would be SIG Pro.

Simon
K2Joom.com

Mark Matheson said:I have now tracked the issue and know what is causing it.
This problem only occurs on K2 items that have images attached using SIG Free!!! If I remove the images from the item, the users name and email address is auto-populated, comments are added properly and the page refreshes.

As soon as I re-add the images using SIG Free, the problem returns.

Removing the images is not a solution!

Any suggestions other than buying SIG Pro?

Mark Matheson said:I have another website, using K2 and it works fine. Both websites use the same template, so it is unlikely to be the problem. I am currently looking at any plugins that are different between the two sites, but to date, can find none that have any effect.

Some additional information - I notice that when a user is logged in, their Name and email address are NOT auto-populated in the comments section of a K2 item. Does this sound like a JS Conflict?

K2Joom said:OK, sounds like a possible js conflict. Have you ever seen this work on your install? If you have, have you added any other components that might contain js that could cause a conflict?
If you have then disable them and retest.

Which Joomla template are you using?
Are you using the default K2 template or one within the Joomla template?

Look forward to your reply.

Simon
K2Joom.com
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  • carol Manoogian
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14 years 7 months ago #81596 by carol Manoogian
Replied by carol Manoogian on topic Just upgraded and things have gone wrong
Is there anyway I can revert to the older version of K2? I didn't have too many problems with that, but just can't seem to resolve the issues I have with the newer version. I haven't installed any additional components since the upgrade and whatever I have I need. Help!!
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