Hello,

My problem is that, i upload image zip file to display images in front
end, and it uploaded fine but when i go again in that item backend then i
cannot click to any of the tabs.

I can see only content tab but rest of the tabs are not working, please
response me ASAP as it is a worry subject.

Have a look attach image, what i am talking about.

Hi Tarun,

I am just testing this now and will respond shortly.

Simon
K2 Support

Thank , i will wait for your next response.

Tarun
www.instacommerce.net

Hi Tarun,

OK, just tested.
This Page was created by the frontside editor.
A zip of images was uploaded and the item saved.
Navigation to the page showed the image gallery, so upload and SIG Pro is working.

Then logged in to back end and checked the k2 Item Editor.
Screenshot:



This was done with J! 15.15, K2 v2.3svn, SIG Pro v2.0.5 (SlimBox2 jQuery)

Next, I did the same thing but in K2 V2.2
This Page was created using the fronts side editor, exactly the same way as above.
Then checked the backend editor.

For me, this is working on 2.2 and 2.3svn.
Can you please confirm J! version, K2 version, SIG Pro version please.
Is this a clean install or you have any new extensions that use js that might be conflicting
Which SIG Pro gallery type are you using?

Thanks.

Simon
K2 Support
Screenshot:

Hello,

Joomla Version 1.5.15
K2 v2.1

What is SIG?

Yes this is the clean install i have only K2, JoomFish and "Simple Image Gallery PRO" Plugin v2.0 for Joomla!

Could you please send me for all the version which you are doing at your end.

Hi Tarun,

The first used: J! 15.15, K2 v2.3svn, SIG Pro v2.0.5 (SlimBox2 jQuery)
The second used: J! 15.15, K2 v2.2, SIG Pro v2.0.5 (SlimBox2 jQuery)

SIG is Simple Image Gallery Pro.

There are two things, one upgrade k2 to v2.2. (most likely)
Upgrade SIG Pro to V2.05

Let us know how you get on.

Simon
K2 Support

Tarun said:Hello,
Joomla Version 1.5.15
K2 v2.1

What is SIG?

Yes this is the clean install i have only K2, JoomFish and "Simple Image Gallery PRO" Plugin v2.0 for Joomla!

Could you please send me for all the version which you are doing at your end.

Ok, got it !!

So is their any upgrade manual available or be sure we will not lose K2 data after upgrading.

Hi Tarun,

I can not say this enough, from past experience, backup your database, backup your server files just in case.

The upgrade procedure is just to install the V2.2 as a normal joomla extension, it has its own upgrade file and will overwrite all K2 server files.

Let us know how you get on.

Simon
K2 Support

Tarun said:Ok, got it !!
So is their any upgrade manual available or be sure we will not lose K2 data after upgrading.

Huu, so you are not sure, i need to uninstall current version and then upload new version.

It's worry subject for me. Is their any solution you want to give me to protect my data?

No No No. DO NOT UNINSTALL!!! Never uninstall K2, you will loose ALL your K2 content.
Sorry to shout, but I needed to make that clear ;)

I do not know what your experience is, but you can backup (export) all you database from the php admin panel.
Backup of server files, either make a backup older and COPY the data there, or download it.
Third option is to use a Joomla backup extension, search on JED for this.

Let us know how you get on.

Simon
K2 Support

Tarun said:Huu, so you are not sure, i need to uninstall current version and then upload new version. It's worry subject for me. Is their any solution you want to give me to protect my data?