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JW Player will not play mp4

Mike Piper
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8 years 10 months ago #149248 by Mike Piper

JW Player will not play mp4 was created by Mike Piper

Jw Player returns an error media could not be played for mp4 files which work ok in another player on the same site why?
www.guildfordu3a.org.uk/245-tai-chi-the-video

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Krikor Boghossian
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8 years 10 months ago #149263 by Krikor Boghossian

Replied by Krikor Boghossian on topic JW Player will not play mp4

It appears that the url is wrong.
www.guildfordu3a.org.uk/2015to2016/images/videos//Floral.mp4

Notice the double slashes.

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Mike Piper
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8 years 10 months ago #149272 by Mike Piper

Replied by Mike Piper on topic JW Player will not play mp4

Right, thank you, I had a slash in the tag line which I have removed but still no joy.

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Krikor Boghossian
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8 years 10 months ago #149278 by Krikor Boghossian

Replied by Krikor Boghossian on topic JW Player will not play mp4

It still results into a 404 error when I try to access the video directly.
www.guildfordu3a.org.uk/2015to2016/images/videos/Floral.mp4

Make sure you have set the correct path and there are not typos in the filename.

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Mike Piper
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8 years 10 months ago #149407 by Mike Piper

Replied by Mike Piper on topic JW Player will not play mp4

Hi
I have deleted the sub directory 2015to2016 from the path set in All video because this is in the DNS setting for the domain but Allvideo still does not run.

Clearly I am missing something?

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Krikor Boghossian
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8 years 10 months ago #149422 by Krikor Boghossian

Replied by Krikor Boghossian on topic JW Player will not play mp4

Can you send me an example of the snippet?

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Mike Piper
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8 years 10 months ago #149434 by Mike Piper

Replied by Mike Piper on topic JW Player will not play mp4

Certainly.
{mp4}Floral{/mp4}

Regards

Mike

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Krikor Boghossian
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8 years 10 months ago #149480 by Krikor Boghossian

Replied by Krikor Boghossian on topic JW Player will not play mp4

The video path is now http://images/videos/Floral.mp4.
Have you changed the "Local Video Folder" setting?

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Mike Piper
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8 years 10 months ago #149481 by Mike Piper

Replied by Mike Piper on topic JW Player will not play mp4

Yes I changed the path in allvideo to /image/videos That is I took out ' /2015to2016' since it should be in the dns settings for www.guildfordu3a.org.uk

As you have guessed I set this up to try to get all video to work and I use the link at the bottom of the home page which is '.... ' to try it but it does not run.

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Krikor Boghossian
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8 years 10 months ago #149484 by Krikor Boghossian

Replied by Krikor Boghossian on topic JW Player will not play mp4

Instead of /image/videos try image/videos or ( images/videos )

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