Hi there,

I'm having a bit of trouble getting the K2 content module to work in the way I'm assuming it should work.

My current settings are as follows:
Source: Retrieve Items from Categories
Select Categories: I've selected the categories I want to pull items from
Fetch items from children: Yes
Item Count: 8
Item Ordering: Most popular
Time Range: 1 week

What I expect to happen, is that K2 displays the most popular (most viewed) items over the past week. Setting it to 1 week displays nothing, 2 weeks displays nothing, 1 month shows one item, 3 months shows eight items.

I have many items on my site that are viewed many times daily by many people, yet articles still do not display under the most popular setting.

Ideally I'd like to have this set to 1 or 2 days.

What can I do to fix this?

Hello,

Which version of Joomla! and K2 are you using?
Are you using overrides for that module?

I'm using K2 2.6.9

I am using a module override, but I've have not changed any php, I've only changed the html to make use of bootstrap.


Edit: The K2 Content module that I used to make my override was from the 2.6.9 package as well.

Which caching method are you using? Are the hits being stored in the database?

I've tried it with caching on and off, no change.

When caching is enabled, I use conservative caching, and I've disabled caching for the k2 content module.

Edit: Hits are being stored in the database, yes - sorry, forgot to add that.

Caching the module will produce any results other than showing changes more quickly.

Can you do a test for me please?

Can you disable the site's cache and navigate to some K2 items?

Cache disabled (and cleared) and CDN disabled.

Set the module to 1 day, and nothing shows after visiting 5 different articles, 5 times each. K2 is counting the hits in the database in the backend.

I've left caching disabled since my last message and still no change in items displaying.

Any other suggestions on how to fix this?

Can you send me a link to your site?