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SIG Pro Galleria not working in Google Chrome Browser

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13 years 3 months ago #41462 by cvoogt
Sorry, I must have missed you mentioning that it is being looked into.
Multiple clicks in IE9, Firefox, and Chrome *is* a serious issue in my opinion. People do not click just once, they browse around.
I have a customer complaining about this, and the fact that his web site visitors browse around and check out images multiple times, but can't. We actually bought Sig Pro because of the Galleria layout specifically. We need thumbnails with a large image. I would need to redo the entire photo gallery using some other component or plugin if the thumbnail click issue can't be resolved.

But please note this is not just a Chrome issue. It's also Firefox and IE9. So, pretty much everybody.

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  • Richard Hellyer
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13 years 3 months ago #41463 by Richard Hellyer
Replied by Richard Hellyer on topic Re: SIG Pro Galleria not working in Google Chrome Browser
Thanks again for looking into this.

I appreciate this Joomla extension very much.

By charging for it and calling it 'PRO' I think you raise the expectations of your customers even though you don't charge them  very much. I've managed to reconcile this in my mind by thinking of my payment as if it were for 'DONATIONWARE' rather than for a 'PRO' product -- this makes sense to me since the code is open sourced, you make reasonable efforts to respond, and I could , in theory , analyze and fix bugs myself.

Having said that, I find that I've used the 'simple image gallery PRO' with some quite serious customers of my own. So now I am a bit stuck with an image gallery that almost works , but no quite. My clients unfortunately want something that works completely well, and having to do things like mutliple clicking to get an image to appear is quite a serious shortfall for them.

I have tried using the alternative themes, but we ran into problems with those since most of them do not auto-resize the main image to fit the browser window.

So .. anything you could do would be appreciated.

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13 years 3 months ago #41464 by cvoogt
At the moment I am trying to build a workaround using Front Page Slideshow and the FSD layout.
I love the Joomlaworks extensions and would love to use Sig Pro for this, but can't due to the thumbnail issues.
I wouldn't mind paying a bit more just to have this functionality working. But if it is included in the paid version, there is an expectation that it would work.

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