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SIG Pro new install will not recognize my file location

  • rodney333
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12 years 6 months ago #49221 by rodney333
I have a new Joomla 2.5 installation with SIG Pro 2.5.7.
I have used SIG PRO on another site, older version, where it works great.
I have done the following:
- Verified file location (no special chars, used cut/paste to help eliminate errors)
- Current default is ‘images/stories’
- Gallery tags: {gallery}gallery2012{/gallery}
- I moved images to other site with older version to see the images are not the issue, they worked fine
- Moved to different default image locations, currently at images/stories/gallery2012/xx.jpg
- Requested my hosting provider verify GD Images they stated it is enabled
- Verified permissions
- Verified no differences in setup between the two sites SIG Pro
- Updated Gantry, Joomla, Re-installed SIG Pro
Error message: There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: images/stories/

Any help would be greatly appreciated.

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12 years 6 months ago - 12 years 5 months ago #49222 by Katia
Please pm me super admin access to your site in order to check out your issue.

JoomlaWorks Support Team
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Please search the forum before posting a new topic :)

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12 years 5 months ago #49223 by Benny Lanoizele
Hi,

I have the same issue. On top of this the Item is blocked in the Admin, the screen is completely blank and impossible to edit.

Thanks for helping me out.

Grtz,

Benny

I have a new Joomla 2.5 installation with SIG Pro 2.5.7.
I have used SIG PRO on another site, older version, where it works great.
I have done the following:
- Verified file location (no special chars, used cut/paste to help eliminate errors)
- Current default is ‘images/stories’
- Gallery tags: {gallery}gallery2012{/gallery}
- I moved images to other site with older version to see the images are not the issue, they worked fine
- Moved to different default image locations, currently at images/stories/gallery2012/xx.jpg
- Requested my hosting provider verify GD Images they stated it is enabled
- Verified permissions
- Verified no differences in setup between the two sites SIG Pro
- Updated Gantry, Joomla, Re-installed SIG Pro
Error message: There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: images/stories/

Any help would be greatly appreciated.

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12 years 5 months ago #49224 by Katia
Please pm me super admin access to your site in order to check out your issue.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

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12 years 4 months ago - 12 years 4 months ago #49225 by ravisnshukla
Hi,

I was facing same problem, But Now I have solved my problem. you should follow the following steps I hope your problem will solve..

1 In Plugin manager (Simple Image Gallery Pro (by JoomlaWorks))  Root folder for image galleries should be : media/k2/galleries

so change the root folder of your SIG plugin. It will Surely work...

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  • Eziup Web Development
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12 years 4 months ago #49226 by Eziup Web Development
Replied by Eziup Web Development on topic Re: SIG Pro new install will not recognize my file location
I have the same problem, I am running Joomla 2.5, latest version of SIG Pro, I uninstalled the plugin folder permissions are wide open. I'd really love some help with this or advice on another solution for a gallery.

My error is "There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/80"

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12 years 4 months ago #49227 by ravisnshukla
Hi Curl Dont use media/k2/galleries/80, in  Root folder for image galleries plugin.  you should use the following path  :

media/k2/galleries in place of media/k2/galleries/80 ok, change this path of your plugin It will work........

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12 years 4 months ago #49228 by Eziup Web Development
Replied by Eziup Web Development on topic Re: SIG Pro new install will not recognize my file location
Hi ravisnshukla, that error is what shows as I try to upload a gallery zip file via a K2 item.
In the plugin the directory is media/k2/galleries
I have tried a number of solutions with no luck. Thank you for the response though.

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12 years 4 months ago #49229 by Eziup Web Development
Replied by Eziup Web Development on topic Re: SIG Pro new install will not recognize my file location
I worked out what the problem was, my compression software put the images in a folder and so SIGPro could not find the images after the uploaded zip was extracted via K2. Silly mistake made worse by me not READING the images directory.

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12 years 4 months ago #49230 by ravisnshukla
Curlz,

Select all Images which you want to show on image gallery. and right click from mouse and go to send option and then click Compressed(zip). it will create a zip file. and then upload this zip file in k2 image gallery it will not show any error and will work properly...

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