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[SOLVED] One mp3 plays, one doesn't

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scene66
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11 years 5 months ago - 11 years 5 months ago #53777 by scene66

[SOLVED] One mp3 plays, one doesn't was created by scene66

Hi

I have a folder with two mp3s.

One plays, one doesn't. They were both supplied by the same artist. They both play on the local machine. The file that does play is 4.4MB. The file that doesn't play is 9.7MB.

The file that does play:
www.urbanchannel.com.au/hip-hop/australian-hip-hop/resin-dogs-still-the-beats

The file that doesn't play:
www.urbanchannel.com.au/hip-hop/australian-hip-hop/exclusive-resin-dogs-ride-feat-kel-timmons

Syntax has been triple-checked: {mp3}ResinDogs/Ride{/mp3}
Have tried substituting the track that does work into article to ensure the Joomla article and path are both OK.

I'd appreciate any assistance.

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scene66
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11 years 5 months ago #53778 by scene66

Replied by scene66 on topic Re: One mp3 plays, one doesn't

UPDATE: The file that doesn't work, works on another of our sites. Is there a memory issue/ parameter that I don't know of?

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Yiota
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11 years 5 months ago #53779 by Yiota

Replied by Yiota on topic Re: One mp3 plays, one doesn't

Could you fetch the mp3 that doesn't play through AllVideos plugin in order to check it out?

Thank you.

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scene66
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11 years 5 months ago #53780 by scene66

Replied by scene66 on topic Re: One mp3 plays, one doesn't

Thanks for the reply, Yiota. Happy to assist, but I don't understand what you're asking.

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Yiota
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11 years 5 months ago #53781 by Yiota

Replied by Yiota on topic Re: One mp3 plays, one doesn't

Through the second URL you have provided, the one that you say that the mp3 doesn't play, the mp3 player is not coming through AllVideos but through the com_jxtcalbumplayer component.

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scene66
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11 years 5 months ago #53782 by scene66

Replied by scene66 on topic Re: One mp3 plays, one doesn't

Through the second URL you have provided, the one that you say that the mp3 doesn't play, the mp3 player is not coming through AllVideos but through the com_jxtcalbumplayer component.

Yes that's right. I had to switch to a different solution. I did that 5 hours ago.

I will recreate the error on a different link if you wish.

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Yiota
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11 years 5 months ago #53783 by Yiota

Replied by Yiota on topic Re: One mp3 plays, one doesn't

That would be helpful, thank you.

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scene66
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11 years 5 months ago #53784 by scene66

Replied by scene66 on topic Re: One mp3 plays, one doesn't

OK, this link has two players. The first works, the second doesn't.

The mp3 in the second player works:
i) using the AllVideos plugin on a different site
ii) in another player on this site

www.urbanchannel.com.au/hip-hop/australian-hip-hop/resin-dogs-still-the-beats

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Yiota
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11 years 5 months ago #53785 by Yiota

Replied by Yiota on topic Re: One mp3 plays, one doesn't

I saw that you get a 403 Forbidden error for this specific mp3 file.
Please check the file's permissions and owner.
There is also a double slash between the music folder and your own. Remove the one you use for your tags, i.e. from {mp3}/ResinDogs/Ride.mp3{/mp3} to {mp3}ResinDogs/Ride.mp3{/mp3}

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scene66
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11 years 5 months ago #53786 by scene66

Replied by scene66 on topic Re: One mp3 plays, one doesn't

There is also a double slash between the music folder and your own. Remove the one you use for your tags, i.e. from {mp3}/ResinDogs/Ride.mp3{/mp3} to {mp3}ResinDogs/Ride.mp3{/mp3}

How strange. There is no extra slash in my code view/ WYSIWIG view (screenshot).

I'll check permissions now.

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scene66
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11 years 5 months ago #53787 by scene66

Replied by scene66 on topic Re: One mp3 plays, one doesn't

I'll check permissions now.

Bingo! A permissions issue. The file now plays. Thank you Yiota.

Where did you 'read' the permissions 403?

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Yiota
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11 years 5 months ago #53788 by Yiota

Replied by Yiota on topic Re: One mp3 plays, one doesn't

I saw it through the Console of the Firebug. It is a browser extension both for Firefox and Chrome. :)

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scene66
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11 years 5 months ago #53789 by scene66

Replied by scene66 on topic Re: One mp3 plays, one doesn't

Thank you. I have Firebug, but don't use it as often as I should and didn't think to use it this time — yet to master it.

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[SOLVED] One mp3 plays, one doesn't

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