Keyword

no player -> reinstall - > black screen

More
11 years 4 months ago #54055 by mITSM
Hello

i have some problems with

www.mitsm.de/NEU557/schulung-personenzertifizierung/itil-zertifizierung-foundation-und-expert

1) installed & activated the plugin
2) added the tag to an article
{mp4remote}vi-iso-20000-scrum-isae-3402.appspot.com/ITIL_Schulung_Zertifizierung_V1/ITIL_Schulung_Zertifizierung_V1.mp4{/mp4remote}
3) opend  the article in the frontend - Video was playing - but no palyer to stop, paus, etc was shown
4) uninstalled the plugin
5) installed & activated the plugin
6) open the article
7) black Screen

can anybody help?
Thanks rob

Please Log in or Create an account to join the conversation.

  • Yiota
  • Yiota's Avatar
  • Visitor
11 years 4 months ago #54056 by Yiota
Could you please provide a link to your page?

Thank you.

Please Log in or Create an account to join the conversation.

More
  • Yiota
  • Yiota's Avatar
  • Visitor
11 years 4 months ago #54058 by Yiota
Actually your video appears on Firefox but not on Chrome where you are getting this error

Uncaught TypeError: Cannot read property 'getDisplayElement' of undefined

Make sure that your mp4 video is encoded in h.264 format.

Please Log in or Create an account to join the conversation.

More
11 years 4 months ago #54059 by mITSM

Actually your video appears on Firefox but not on Chrome where you are getting this error


I get this error in all Browsers (IE V10, Firefox V25 and Chrome (V31)) and it was running with the same MP4 before i was reinstalling the plugin.

thnkas rob

Please Log in or Create an account to join the conversation.

More
11 years 4 months ago #54060 by mITSM

Make sure that your mp4 video is encoded in h.264 format.


That is what VLC is telling me

Stream 0
Video
H264 - MPEG-4 AVC (part 10) (avc1)
768x480
English
25
Decodiertes Format: Planar 4:2:0 YUV
Stream 1
Audio
MPEG AAC Audio (mp4a)
English
Stereo
44100 Hz

Please Log in or Create an account to join the conversation.

  • Yiota
  • Yiota's Avatar
  • Visitor
11 years 4 months ago #54061 by Yiota
Try the solution mentioned here: forum.joomlaworks.net/allvideos-(plugin)/status-bar-not-displaying-properly/

and let me know if you see any difference.

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum