Hello, I have searched through this forum but haven't found any answers to my problem.  I am using the AllVideos plugin and thought I had everything correct but when I go to view my videos all I see is a black box and no control bar.  The address to the page is here.   Any help would be greatly appreciated!!

Make sure that the path to the video is setup properly and that the mp4 video has an h.264 encoding.

I also am getting just a black box, no controls. On a Mac, it all works fine. But on a PC (both IE & FF), no controls. If I set to autoplay, it does start playing on the PC -- so the paths are fine. But no controls (or at least no visible controls). This is not just my machine -- client has confirmed that it doesn't work on his either. What could be making it work fine on one platform (Mac) but not on the other (PC). I have spent several hours digging into this and can't find something that works. Does anyone have an idea. Site is www.patientsstory.com/videos -- any help would be much appreciated! Thanks.

I just saw that you are using WidgetKit. Try the solution mentioned at the bottom of this topic

forum.joomlaworks.net/allvideos-(plugin)/status-bar-not-displaying-properly/

from @maruiz and let me know if that solved your issue.

Hi Yiota, thanks for the WidgetKit link. Yes, indeed, there's a conflict between AllVideos and WidgetKit. I can repeat what @maruiz posted but unfortunately cannot even start to untangle the conflict -- the code is beyond me. Disabling WidgetKit on the video page isn't even an option because WidgetKit loads onto every page even if it's not needed (looking at YooTheme's boards, this is something that bugs a lot of other people too) -- so the only solution is to either not to use AllVideos or not to use WidgetKit. Would be great if AllVideos and WidgetKit could play nicely -- but until then, I'll have to use one or the other -- but not both. Thanks again for your help.

You are welcome @Stephen.

Maybe your template developer could help you untangle this issue based on @maruiz's solution.