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Videos just won't start

  • jayflood
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17 years 3 months ago #9592 by jayflood
Videos just won't start was created by jayflood
Hello,

I am using Joomla 1.0.13 and have the 'jw tabs + slides' aswell as the 'allvideo plugin'. Things were running nicely on unix server ... then i changed to a windows server. Everything else within the site functions except the allvideo plugin which displays the video player, but when clicked to start it never even starts buffering.

I have tried creating a new .flv file, a new directory, folder permissions, but can't figure it out. Can anyone point me in the right direction?

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17 years 3 months ago #9593 by jayflood
Replied by jayflood on topic Re: Videos just won't start
I just tested a youtube video which loads and starts without a problem. I only have the problem when trying to stream local files which makes me think it is folder permissions, but i have set the images/stories/videos/ folder to 777

I have access to the domain control panel and i will have a look around for restrictions on folders or something.

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17 years 3 months ago #9594 by Jay Dee
Replied by Jay Dee on topic Re: Videos just won't start
Hey, I have the same problem. Did you have any luck? If you do post the solution to the problem here.

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17 years 3 months ago #9595 by edot3
Replied by edot3 on topic Re: Videos just won't start
Same problem for me, I've tried permissions as well to no avail.  Only youtube videos work for me, sounds like the same problem, I've checked the links aren't filtered by the editor, recompiled the video, tried .avi and .swf, tried banging my head against the wall.  No joy!

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17 years 3 months ago #9596 by Steve Toburen
Replied by Steve Toburen on topic Re: Videos just won't start
Not sure if this will help but I had a similar problem when I first set up AllVideos Plugin on a Windows server.

Check the IIS settings by opening up IIS, then right click on the name of your IIS server then click on the Mime Types button.  See if the video mime type you are trying to stream is listed there.  If not you will need to register the mime type by adding a new mime type so IIS knows how to handle it.  Click on NEW and add the following.  I believe it is case sensitive so use all lower case.


For an .FLV video:

Extention: .flv
Mime Type: flv-application/octet-stream


For an .SWF video:

Extention: .swf
Mime Type: application/x-shockwave-flash

For an .AVI video

Extention: .avi
Mime Type: video/x-msvideo

Hope this helps.

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17 years 3 months ago #9597 by edot3
Replied by edot3 on topic Re: Videos just won't start
I'm running an Apache server:

  Apache/1.3.39 (Unix)

I have no idea how (if I can) set the mime types for it.  I've only ever run into that problem when hard-coding upload options through PHP interfaces.  Hmmm.  Definitely one to think about.

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17 years 3 months ago #9598 by edot3
Replied by edot3 on topic Re: Videos just won't start
I went into the mambot settings for media player just out of interest and turned off "transparency".

I now get a black square where the video should be.  No controls though and the contextual menu just shows "movie not loaded".

I'm getting there slowly.

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17 years 3 months ago #9599 by edot3
Replied by edot3 on topic Re: Videos just won't start
I've sorted it.

It's nothing to do with the plugin settings at all, but rather the Joomla! sitewide CHMOD permissions.

I take no responsibility if you try this and screw your site completely, so proceed only if you know what you;re doing with CHMOD and server settings.

Site > Global Configuration > Server tab >

You need to tell Joomla! to set the CHMOD settings when you upload new files and directroies.  If you need to know what settings to put them to then I suggest you read up on it BEFORE doing this as if you get it wrong then you open up all of your config files (everything basically) to Joe Public, which you DO NOT want to do.  (I've done it before and it can be very messy!)

I changed mine depending on what the user groups were.

It didn't work immediately, but I deleted the flash file I wanted to use after changing the settings and then I re-uploaded it.  (A word of warning, if you work on a mac, don't try to set CHMOD settings with Dreamweaver as it rarely works.)

When I viewed the page it worked again, et voila!

Hope this helps someone else out as I've been tearing my hair out.

PS - It also looks like you have to insert the {swf}filename{/swf} in html mode if you use TinyJCE editor, and it doesn't work in HTML mode unless you check the "word-wrap" option.

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17 years 3 months ago - 17 years 3 months ago #9600 by Kurt123
Replied by Kurt123 on topic Re: Videos just won't start

You need to tell Joomla! to set the CHMOD settings when you upload new files and directroies.  If you need to know what settings to put them to then I suggest you read up on it BEFORE doing this as if you get it wrong then you open up all of your config files (everything basically) to Joe Public, which you DO NOT want to do.  (I've done it before and it can be very messy!)

I changed mine depending on what the user groups were.

What settings did you end up choosing?

My File Permissions is currently 644, and Directory Permissions is currently 755.
Although, changing these settings will affect every file and directory you upload, which you may not want. You may only want to change the permissions for video files (to fix the problem you're having). An alternative then is to keep the Server settings at "Don't CHMOD new files" and upload files as always. If you need to change the permissions for a specific file you uploaded, do that manually (in your FTP interface, for example.)

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17 years 3 months ago #9601 by Kurt123
Replied by Kurt123 on topic Re: Videos just won't start
On a (possibly) related note:

The original All Videos files I have include a file called plugin_jw_allvideos.php

Is this file supposed to stored at this path:

... public_html/mambots/content

(right along with the .xml file of the same name?)

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17 years 3 months ago #9602 by edot3
Replied by edot3 on topic Re: Videos just won't start
@Kurt123

I ended up setting everything to CHMOD 755 to get it working, and then manually setting any vunerable (ie config) files back to secure settings. 

That way I know it's done properly, it's not that I don't trust Joomla! to do it properly automatically (well actually it is), but I am by nature a coder and I think it gives me more piece of mind to do it this way.

With regards to the plugin_jw_allvideos.php and .xml file YES, they are in the same directory for me.  Have you had any luck yet?

Just out of interest, do you mind me asking what you're using the module for?  I'm interested to see what people are doing with it.

I haven't tested it with a lot of video formats yet, that's the job for the next few days, but I am slowly growing in confidence with it as I learn more about it so I have faith in it now at least.

Give me a shout if you;re still stuck.

www.digitaldesignontyne.co.uk

That's my current project BTW if you fancy a peek.

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17 years 3 months ago #9603 by Kurt123
Replied by Kurt123 on topic Re: Videos just won't start

Have you had any luck yet?


Nope. Changing the permissions didn't help. When digging around my files via FTP, I noticed I have the All Videos files in TWO places. Is this normal?

First location:

At /public_html/administrator/components/com_installer/mambot I have a folder called, "plugin_jw_allvideos." Within that folder, I have:

- plugin_jw_allvideos [yep - the folder again]
- plugin_jw_allvideos.php
- plugin_jw_allvideos.xml

Second location:

At /public_html/mambots/content I have:

- plugin_jw_allvideos [folder]
- plugin_jw_allvideos.php
- plugin_jw_allvideos.xml

They are the same folders (with content) and files - just saved in two places. Is this how yours is set up, too?

I plan to uninstall All Videos via Joomla (Installers > Mambots ... Uninstall), and then confirm via FTP that the folders and files above are gone (from both places). I then plan to reinstall All Videos, but can't for the life of me find instructions on how to do this, and my recollection on how I did it the first time is hazy. (I think I just FTP the above folders and files to one or both of those places. Then, I think I need to go to Installers > Mambots and use the Install from directory feature (twice if that folder is supposed to be in two places). Can you confirm?

Just out of interest, do you mind me asking what you're using the module for?  I'm interested to see what people are doing with it.


I'm making narrated video tutorials (using a screen recording program called Camtasia Studio) to help teach researchers how to use various software programs for research.

I haven't tested it with a lot of video formats yet, that's the job for the next few days, but I am slowly growing in confidence with it as I learn more about it so I have faith in it now at least.


I've heard great things about All Videos and it seems to have a lot of satisfied customers.

www.digitaldesignontyne.co.uk


Looking good!

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17 years 4 days ago #9604 by SoftDux
Replied by SoftDux on topic Re: Videos just won't start
Hi

I'm having a similar problem on a Windows server, where the videos don't load. We've tried the exact same website on a Linux server and it works fine. How / where do I start looking for problems?

This is the output I get on the website:

{mov}eye_on_africa/100_YEARS_CELEBRATION_MASTER{/mov}

{mov}eye_on_africa/100_Years_History_Master{/mov}


{mov}AGFA_PART_1_MASTER{/mov}


Any suggestions on this?

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