Hi all,

After the update to AllVideos' Plugin v4.7.0 I have this issue: the video (local video mp4) is played in a small size with a big black frame around.
I’ve tried everything in Allvideo new control panel but with no results.
Everything was fine with previous version.

Many thanks in advance for any help !!!

Hi,

Is there a link to the page with the issue?

I'm sorry Lefteris, the project is still local.
In the meantime I've tried with a youtube video and it works fine.
The issue is only with my mp4 1920x1080 local files that was working fine untill last release.
It's like something is padding the video inside the frame but firebug cannot help me in finding it.
The layout is responsive and of course the only Allvideo setting compatible is responsive.
For infomation in classical and framed the video fill the frame but the layout obviously is messed up
any idea?

This sounds like the video has bad metadata, reporting incorrect resolution. Try to use a different video from a different source.

Thank you Lefteris,

I will try with another file, it's strange that the same files was showed without issues before update.

I'll let you know later, after I encode again files (made with adobe media encoder).

i have the same problems, please if you have some news reply, thanks

I've encoded with other options, doesn't fix
I've downloaded a mp4 file from the net, and it's the same
all videos are padded inside the frame and they appear very very small
need to say that if I enlarge video to full screen it's ok
the issue is when it's played in a sized frame

@gerry

I cannot verify the issue. And as you can see, it is working fine in our demo page demo.joomlaworks.net/allvideos .

Try to append "?template=system" to the page URL to see the page rendered with the system template. I guess that this is a conflict with your template.

Finally, as i already wrote, without a link to your page, it is hard to go further with this issue.

I try to use "?template=system" but problem dont change still have black border.
Is not a problem of template because with old player release all work fine

www.rossellavisconti.com/en/press-media-eng/2177-charity-is-right.html
I put the link to chek

Thanks

Lefteris wrote: @gerry

I cannot verify the issue. And as you can see, it is working fine in our demo page demo.joomlaworks.net/allvideos .

Try to append "?template=system" to the page URL to see the page rendered with the system template. I guess that this is a conflict with your template.

Finally, as i already wrote, without a link to your page, it is hard to go further with this issue.

You are using the responsive layout there. As the video container changes size the player tries to display the video without stretching it ( keeping it's aspect ratio ) . This is the best available option without distorting your video.

The other option is to use the normal template and set the player dimensions ( under the plugin settings ) to match the ratio of your video.

Probably in the previous version you were not using the responsive template of AllVideos.

I have the same issue after updating to 4.7.0.
All videos looks terrible.
www.hmjf.se/index.php/videobloggen/2014.html


Why this change? It worked perfect with reponsive sites before, even on mobile devices.

/Ulf

I was using responsive template before the update.
It was working perfect on all devices tested.

If I change it to Classic or framed it works. But then its not playable on mobile devices.

Is there some new functionality that is depending on the ascpect ratio to get rid of the bit frame?


Replaced the files for the plugin with 4.6.1 (I had on another site) and the videos works again. It's not a good solution, but it solved the problem right now.

@Ulf Wennstrom

Change the template to responsive again so we can see the issue on your site. Using the old version is not recommended. You need to update again as soon as possible.

I replaced the plugin with the 4.7.0 files backuped before the "rollback".
And now it's working again with no change in the plugin-settings !!!
Very strange behavior.

Tested both Chrome and IE and no problem.

Caching problem on the client maybe?

No it didn't work. Emptied the cache in IE and the error came back when the original files are in place. Works in Chrome however.

Proposed solution that worked for me.

A parameter is missing to JW Player:

'stretching': 'none'

Add it in sources.php to the JW Player parameters. Then it renders correct with the responsive template in IE, Chrome and Android phone.

Hey guys,
had the same problems after updating but i found a solution today.

i'm using the joomla standard protostar template and i was using the allvideos responsive template before and after update.

tried the solution with using system template (&template=system) after url and found out the player is responsive in this template but i can't find anything in protostar template css what produces the problem with the player.

then i tried this: i duplicating the responsive player template from allvideos and rename it to "Responsive_Custom": /plugins/content/jw_allvideos/jw_allvideos/tmpl/Responsive_Custom/

than i make following changes to template.css on line 21:

I just removed the "!important" from width and height.

Than i combine with the solution from Ulf Wennstrom and added "strechting: none" to sources.php between line 14 - 27

than you have to select your custom responsive template in plugin settings and for default height and width you set "100%" to make changes effect. and dont forget the "%".

@Tim0

Thanks for sharing this.

I followed what Tim0 outlined and it works for the desktop, but not for mobile devices - completely.
If the mobile device is in the "Portrait" mode, it works fine. But if you rotate to the "Landscape", the video is miniature again.

So I'd say this is still a problem, and one that is back to JoomlaWorks to respond.

The background is 100%, but the actual video as it plays is far too small.
I found this to be true with multiple test devices in mobiletest.me, but my own phone simply refused to complete loading the page - cameraclear.com/index.php/our-product/videos.

If the videos come out of YouTube they work fine. On the above page the first 2 videos are the same - one from the site and one from YouTube using the iframe.
But when they are videos from within the site itself, "something" is not functioning properly, and it should be the other way around.

@Thomas Garrison

I don't see any issues in the link you provided. Also, the second video in your page is not using AllVideos at all. A link to the page with the video where the issue occurs would be very helpful.

Since I had the same problem and I couldn't find a solution from this thread which google lead me I will post my solution.

I installed allvideo and then I copied over it www.jwplayer.com/

From jwplayer zip you downloaded copy over is contents and overwrite at /plugins/content/jw_allvideos/jw_allvideos/includes/js/jwplayer

Then you take the key from jwplayer.com you got during your sign up and put it at
/plugins/content/jw_allvideos/jw_allvideos.php
find the line:
$jwPlayerAPIKey = $pluginParams->get('your_key_goes_here');
and put your key there.