Hello, I just downloaded the Allvideo plugin and wanted to use a youtube video with this code:
{youtube}SR5sxe1IQUo|600|450|1{/youtube}
In Firefox and Chrome it works perfectly but IE 11 shows just a black frame instead of preview image.
Where can I define that the preview image is displayed?
Thank you very much for your help!

Hi,

AllVideos is using the embed code that Youtube recommends and should work in all major browsers. There is no option for the thumbnail, it is provided by Youtube. So probably something else is wrong with your site. Is there a link to the page with the issue?

Just tested under IE11 and everything works fine for me. Try to visit Youtube with your browser to see if videos there work.

Thank you for checking this! I can open and play the videos correctly in youtube.
However, I still have the same problem with my own browser and I'm afraid that this might happen to other people too.
I know it is very difficult to find out issues if you cannot reproduce them.
If you had any ideas, what might cause this issue (e.g. some browser setting), I'd be really greatful for any tips.
Thank you for your help!!

So, to summarize, using your own browser you cannot see the videos on your site, but you can see them when visiting Youtube?

As i wrote it works fine for me. I suggest to try also from a different computer.

Correct, it works with youtube, on my computer with chrome/Firefox and also with another computer with IE, just not on the site with my IE.
Could it be caused by some browser setting with IE?
It seems to be really strange and I'm afraid that some other users might get the same problem.

I cannot tell for sure. What's sure is that this is unrelated with the plugin, it has to do with your browser. Do you have any third-party browser plugins installed?