I have a weird problem. We just upgrade our intranet from Joomla 2.5 to Joomla 3.4.8 and upgrade AllVideos to 4.7.0.

In one article, there are tree videos, inserted by tags, like this:

{mp4}path/video1{/mp4}

{mp4}path/video2{/mp4}

{mp4}path/video3{/mp4}

In Joomla 2.5 / AllVideos 4.5.0 all the 3 videos were working / playing, but now, just one of them is playing.

I've compered the properties of the three files, they're all in mp4 format, codec H.264 and vary in the dimensions (H x W) and the two files that now doesn't play have an "audio sample rate of 44.100 Hz while the one which plays have 48.000 Hz.

The error that apears is:

"Error loading media: File could not be played"

Does it makes any sense?

I think strange that the old version don't had problems to play this videos and that now one of them plays and the other two doesn't.

Thanks in advance.

Hello,

Is this page accessible to the public?

Hi Krikor!

It's not because it's a intranet.

What kind of information can I collect to verify?

Thanks again.

Are there any errors on your console?