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J364 - html5 player transparent in chrome (mac)

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blue_Shift
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8 years 5 months ago #158811 by blue_Shift

J364 - html5 player transparent in chrome (mac) was created by blue_Shift

After Joomla 3.6.4 update, I have a transparent HTML5 player from AllVideos. This uses a jwplayer and I can't get to the styling info in css to fix. it looks fine in FF and apparently on Windows.

imgur.com/a/lut5R

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Krikor Boghossian
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8 years 5 months ago #158822 by Krikor Boghossian

Replied by Krikor Boghossian on topic J364 - html5 player transparent in chrome (mac)

Hello,

Can you send me a link to the issue please?

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blue_Shift
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8 years 5 months ago #158823 by blue_Shift

Replied by blue_Shift on topic J364 - html5 player transparent in chrome (mac)

Cannot post reply so sent email via contact form

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blue_Shift
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8 years 5 months ago #158824 by blue_Shift

Replied by blue_Shift on topic J364 - html5 player transparent in chrome (mac)

This from the developer of the player AllVideos is using: "it's a deprecated version of JW Player."

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Krikor Boghossian
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8 years 5 months ago #158827 by Krikor Boghossian

Replied by Krikor Boghossian on topic J364 - html5 player transparent in chrome (mac)

Try adding the URL without the http part in case Akismet (anti-spam) gets a bit over-zealous.

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Krikor Boghossian
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8 years 5 months ago #158828 by Krikor Boghossian

Replied by Krikor Boghossian on topic J364 - html5 player transparent in chrome (mac)

Furthermore the link produces a 403 error for me.

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blue_Shift
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8 years 5 months ago #158829 by blue_Shift

Replied by blue_Shift on topic J364 - html5 player transparent in chrome (mac)

You noted the player is deprecated... since I got that here at Joomlaworks, I'm not sure who to report that too! LOL

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Krikor Boghossian
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8 years 5 months ago #158853 by Krikor Boghossian

Replied by Krikor Boghossian on topic J364 - html5 player transparent in chrome (mac)

Please send me a link so I can troubleshoot the issue.
If you are using an older version of AllVideos update to the latest one.

Furthermore there is no point of locking your site to countries/ regions if you want to ask help on a public forum.

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