The embedded player is no longer displaying correctly on my site.

https://imgur.com/a/dq9OI

I'm running the latest version of AllVideos.

Hello,

Is there a link to your site available?

zersetzung.org

There are actually two problems. First is the one mentioned above, where the thin rectangular players for the audio don't display correctly.

Then, if you scroll farther down the page, you'll also see a video player that's not working. It's displaying a blank black box where the player should be, and within it is an error message: "Error setting up player: invalid license key"

for the audio display check the settings in the allvideo player paramaters and make the heigth larger

hover over JW Player API Key in the allvideo plugin settings. You may need to go to that website and get a key

With respect to my audio player issue:

I made the vertical height of the player larger. Now the viewer can actually see the audio player controls -- but only while hovering their mouse over the player! As soon as the mouse is moved away from the player, the controls slide down out of view, leaving a blank black box! I'm guessing this is the result of a software update designed to address video playback, but it makes no sense in an audio application, in which case the playback controls should always remain visible.

Is there a fix for this? I'd like to go back to the old behavior where this was not an issue.

With respect to the license key issue:

I created an account at jwplayer and tried using the key codes I got via that website in my Allvideos plugin settings, but have been unable to resolve the issue. Am I supposed to pay a subscription fee now to make this work? If that's the case, I have to find a different solution.

I havent used it with 3.8.1 and 2.8 yes, although i have installed it and will test and get back.

I wouldnt think that the paid lisc is required, but i am not positive of that. The old version did not
Hopefully Krikor will join this thread Monday.
I did try with and without the Key in the default joomla template and also in tags, an mpg, avi, and flv streaming from my own server and could not get it to work yet.
I did see in one thread with other difficulties getting the github latest version and trying that but i have not done that yet.
We'll see what we can turn up tomorrow

I have the same issue. The audio controller is just a black box until I hover over it. Doesn't look good, and it is not intuitive for a new user.
Example: recordings.olgaberg.me/index.php/jyn-2017/229-recording-2017-10-03-jyn-4

Please look at this thread www.joomlaworks.net/forum/allvideos/48445-media-controls-always-visible-in-audio-player

Thanks for that link.

This thread should remain open pending resolution of the new problem with the player complaining that it needs a license.

I just noticed that the video player which is displaying the licensing problem is one which I have set to load an FLV file. Other places on my website where I use AllVideos to play a WEBM file are working normally with the "AllVideos Player." So I'm guessing that the AllVideos extension uses its own player for some file types, and JWPlayer for others. I haven't had time to look into this in detail yet. Hopefully someone from JoomlaWorks will be able to respond here.

Clappr is used as the extension's main player.
For formats which are not supported, like .flv JWPlayer is being used.

After updating allVideos to 4.8.0, I had the same problem with the invalid license key error. All videos on my site are flv and all display the error message. I had also just updated to Joomla 3.8.1. I have not updated my live site due to this issue.
- Steve

Sorry for the late reply Steve,

Can you try setting a new API key?
This post will help you get a new key support.jwplayer.com/customer/portal/articles/2339133