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500 error message on install
- Timothy Locklear II
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4 years 11 months ago - 4 years 11 months ago #173957
by Timothy Locklear II
500 error message on install was created by Timothy Locklear II
hi i currently have ALLvidoe version 4.1 installed and it has worked great for years but has stopped working.
So i want to upgrade to the latest version 5.1
im using php 5.6 and the site is lrchmc. o r g
here is a link to a video, it seems every video is just showing a black screen with the older Allvideos 4.1 version
lrchmc.org/index.php?option=com_content&view=article&id=818
when i try to do the install/upgrade in joomla i get the following error message
500 - An error has occurred.
Unknown controller backup
Call stack
# Function Location
1 JAdministrator->dispatch() /home/lrchmc2/public_html/administrator/index.php:67
2 JComponentHelper->renderComponent() /home/lrchmc2/public_html/administrator/includes/application.php:136
3 require_once() /home/lrchmc2/public_html/libraries/joomla/application/component/helper.php:162
4 JError->raiseError() /home/lrchmc2/public_html/administrator/components/com_akeeba/akeeba.php:159
5 JError->raise() /home/lrchmc2/public_html/libraries/joomla/error/error.php:171
6 JException->__construct() /home/lrchmc2/public_html/libraries/joomla/error/error.php:136
So i want to upgrade to the latest version 5.1
im using php 5.6 and the site is lrchmc. o r g
here is a link to a video, it seems every video is just showing a black screen with the older Allvideos 4.1 version
lrchmc.org/index.php?option=com_content&view=article&id=818
when i try to do the install/upgrade in joomla i get the following error message
500 - An error has occurred.
Unknown controller backup
Call stack
# Function Location
1 JAdministrator->dispatch() /home/lrchmc2/public_html/administrator/index.php:67
2 JComponentHelper->renderComponent() /home/lrchmc2/public_html/administrator/includes/application.php:136
3 require_once() /home/lrchmc2/public_html/libraries/joomla/application/component/helper.php:162
4 JError->raiseError() /home/lrchmc2/public_html/administrator/components/com_akeeba/akeeba.php:159
5 JError->raise() /home/lrchmc2/public_html/libraries/joomla/error/error.php:171
6 JException->__construct() /home/lrchmc2/public_html/libraries/joomla/error/error.php:136
Last edit: 4 years 11 months ago by Timothy Locklear II.
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- JoomlaWorks
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4 years 11 months ago #173960
by JoomlaWorks
Fotis / JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by JoomlaWorks on topic 500 error message on install
The error is related to Akeeba Backup and I assume its backup on upgrade feature (BoU). Either upgrade that as well or remove it from your site. AllVideos v5.x will work just fine after you upgrade.
Fotis / JoomlaWorks Support Team
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- Timothy Locklear II
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4 years 11 months ago #173961
by Timothy Locklear II
Replied by Timothy Locklear II on topic 500 error message on install
Thank you that fixed it!!!!
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4 years 11 months ago #173962
by JoomlaWorks
Fotis / JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by JoomlaWorks on topic 500 error message on install
Great :)
Fotis / JoomlaWorks Support Team
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