I am new to allvideos but the instructions for inserting a video in an article are quite clear and simple.
Using allvideos version 6 and Joomla! 3.9 I inserted a link to a YouTube video in an article using the format
{youtube} YouTube link (either the full URL or the 11 characters after the v=){/youtube}
the only thing that displays on the page is this text regardless of which reference I use.

Allvideos is enabled.

As an alternative, I tried using a local video file, first an AVI file and then an MP4 file. All videos found the files but then simply displayed a black rectangle with an indication that this type of video file is not supported. I can find no information about how to change the format of my video files. They were both produced in Movavi with an H.264 codec.

Can anyone help?
Best Regards
Stewart

Hello Fotis

Many thanks for offering to help.

I have set up a video test page with links to a youtube video and also to an mp4 file in the images folder (which is set as the video folder in Allvideos).

The url is www.LPMS.org.uk

Many thanks Fotis. It worked a treat. Much appreciated.
I am wondering how I could have found this out without your help!
Is there a manual that would have explained the problem.
Also, do these hidden HTML characters show up in the Joomla text editor when you select "show invisible characters". I could not see any.
Best
Stewart

OK>
many thanks.