Hi Fotis,

Just built a new website www.chatfm.co.uk for our local community radio station and it's on Joomla 3.9.18, with Allvideos plugin 6.1.0 installed end enabled. We don't use K2, just the bare protostar template at the moment.

Uploaded a .mp3 file to a sub directory of images/audio so it appears in the tag on the page like:

And that's how it remains on the page too, no player is displayed, just the tag.

Also tried the full remote URL tag too:

If you play the URL link directly it plays:

www.chatfm.co.uk/images/audio/jingles/ELLIE's_Jingle.mp3

The test page is on:

www.chatfm.co.uk/index.php/test

Followed all the instructions in the documentation and looked at other topics here with no success.

I'm stumped, please help!

Thanks
Chas

Hi Fotis,

Sadly this has not fixed the problem. I removed the single quote from the filename on the site and from the text on the page links in both local and remote links, still they just showed as the code, so I reduced the filename to just one word and the result is the same, please see screen shot.

Is there some extra software I need to have installed on the site other than Allvideos? or some setting I need to check?

Thanks
Chas

OK, so actually it IS fixed. I was using an HTML Module to create that page, putting the tag back into an article it now works OK, so you were spot on with the quote and the extension.

Thanks Fotis, much appreciated.

Chas