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- Site malfunction after Quickstart installation
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Site malfunction after Quickstart installation
- Tommy Pettersen
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11 years 8 months ago #136735
by Tommy Pettersen
Site malfunction after Quickstart installation was created by Tommy Pettersen
Hi!
I have tried two installations with the quickstart but I get the same error. I am sure I have put all the right passwords etc. The front end displays without CSS, and the links don't work. Every link also comes up with the domain name repeated three times, when I manually remove the repetitions of the name, it just displays nothing.
Site name www.metatag.no
Regards
Tommy Pettersen
I have tried two installations with the quickstart but I get the same error. I am sure I have put all the right passwords etc. The front end displays without CSS, and the links don't work. Every link also comes up with the domain name repeated three times, when I manually remove the repetitions of the name, it just displays nothing.
Site name www.metatag.no
Regards
Tommy Pettersen
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- Krikor Boghossian
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11 years 8 months ago #136736
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Site malfunction after Quickstart installation
Hello Tommy,
From what I can see you entered www.metatag.no/ instead of metatag.no (with no trailing slash).
Without the http:// in front of your Live site URL Joomla! will look for a folder in your root path instead of a top level domain, that is why your files are not loading.
You can try with leaving the Live site URL blank (will work in most cases) or simply setting metatag.no as the URL.
Let me know if that did the trick.
Regards.
From what I can see you entered www.metatag.no/ instead of metatag.no (with no trailing slash).
Without the http:// in front of your Live site URL Joomla! will look for a folder in your root path instead of a top level domain, that is why your files are not loading.
You can try with leaving the Live site URL blank (will work in most cases) or simply setting metatag.no as the URL.
Let me know if that did the trick.
Regards.
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11 years 8 months ago #136737
by Tommy Pettersen
Replied by Tommy Pettersen on topic Site malfunction after Quickstart installation
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11 years 8 months ago #136738
by Tommy Pettersen
Replied by Tommy Pettersen on topic Site malfunction after Quickstart installation
But now I can't log in to the backend with the user/passwords I created. I also tried to reset the password, but didn't work. Any idea?
Regards
Tommy
Regards
Tommy
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11 years 8 months ago - 11 years 8 months ago #136739
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Site malfunction after Quickstart installation
There is an issue with your configuration, I tried with dummy user/pass and it keeps redirecting me to the index.
I suggest that you try a fresh install without adding anything to the Live site URL field.
UPDATE: I installed both J! 2.5 and 3.1.1 versions using the quickstart packages without a hassle. Both on a live server and localhost. If you are still having issues even after the fresh install you should contact your hosting provider for any possible server issues or misconfiguration.
I suggest that you try a fresh install without adding anything to the Live site URL field.
UPDATE: I installed both J! 2.5 and 3.1.1 versions using the quickstart packages without a hassle. Both on a live server and localhost. If you are still having issues even after the fresh install you should contact your hosting provider for any possible server issues or misconfiguration.
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- Tommy Pettersen
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11 years 8 months ago #136740
by Tommy Pettersen
Replied by Tommy Pettersen on topic Site malfunction after Quickstart installation
Template works now, but is messed up front side when in offline mode.
Tommy
Tommy
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11 years 8 months ago #136741
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Site malfunction after Quickstart installation
Hello, Tommy an updated will be posted very soon.
Possibly later this evening.
Possibly later this evening.
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11 years 8 months ago #136742
by Tommy Pettersen
Replied by Tommy Pettersen on topic Site malfunction after Quickstart installation
There is some strange behavior going on with the template. First of all, it appears to be in offline mode, but it is set to be online. Second, I have the technology template chosen as the Standard template, but the Construction shows.
Regards
Tommy
Regards
Tommy
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11 years 8 months ago #136743
by Tommy Pettersen
Replied by Tommy Pettersen on topic Site malfunction after Quickstart installation
Hello
I installed the update, but did not change anything.
I installed the update, but did not change anything.
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11 years 8 months ago #136744
by Krikor Boghossian
Have you also to change your default menu item. The current menu item now has assigned modules and the construction template assigned to it as well.
Go to your main menu and remove all the items that you do not need (for example all the items that belong to the construction and medical templates), then make the technology menu item the default one.
As for the update I posted that half an hour ago it is not yet "later this evening". I will notify you in this thread when the update is ready and uploaded.
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Replied by Krikor Boghossian on topic Site malfunction after Quickstart installation
Second, I have the technology template chosen as the Standard template, but the Construction shows.
Have you also to change your default menu item. The current menu item now has assigned modules and the construction template assigned to it as well.
Go to your main menu and remove all the items that you do not need (for example all the items that belong to the construction and medical templates), then make the technology menu item the default one.
As for the update I posted that half an hour ago it is not yet "later this evening". I will notify you in this thread when the update is ready and uploaded.
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11 years 8 months ago #136745
by Tommy Pettersen
Replied by Tommy Pettersen on topic Site malfunction after Quickstart installation
Hi Krikor
OK, thanks, I understand. I am relatively new to 3.1 thinking, have been using 1.5 mainly in the Joomla world. When I sat the Technology as Standard in Main menu the template shows as I excpected.
Sorry about not understanding that "later this evening" was this evening, I thought it was yesterday evenening...
Cheers
Tommy
OK, thanks, I understand. I am relatively new to 3.1 thinking, have been using 1.5 mainly in the Joomla world. When I sat the Technology as Standard in Main menu the template shows as I excpected.
Sorry about not understanding that "later this evening" was this evening, I thought it was yesterday evenening...
Cheers
Tommy
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11 years 8 months ago #136746
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Site malfunction after Quickstart installation
Tommy,
The update might be released tomorrow. I am including the file you need to replace (helper.php) It is located on your includes folder of your template.
You can safely use this file until the update is released.
The update might be released tomorrow. I am including the file you need to replace (helper.php) It is located on your includes folder of your template.
You can safely use this file until the update is released.
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- Ronny Van Der Borght
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11 years 6 months ago #136747
by Ronny Van Der Borght
Replied by Ronny Van Der Borght on topic Site malfunction after Quickstart installation
Same here, when i put the website is offline: template is messed up.
I have installed the latest version.
What can i do to correct this (i can't see helper.php...)
I have installed the latest version.
What can i do to correct this (i can't see helper.php...)
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11 years 6 months ago #136748
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Site malfunction after Quickstart installation
Hello Rony,
Here is the file.
Here is the file.
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11 years 6 months ago #136749
by Ronny Van Der Borght
Replied by Ronny Van Der Borght on topic Site malfunction after Quickstart installation
Where ? I cannot see an attachement...
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11 years 6 months ago #136750
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Site malfunction after Quickstart installation
Sorry,
It was a newbie error, it happens to all of us. I tried to upload a .php file.
I will upload it again as a zip so you have to extract it first.
Regards,
Krikor
It was a newbie error, it happens to all of us. I tried to upload a .php file.
I will upload it again as a zip so you have to extract it first.
Regards,
Krikor
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