Keyword
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

Can not install Quickstart package 3.1

  • Stephen B. Kiely-Jones
  • Stephen B. Kiely-Jones's Avatar Topic Author
  • Offline
  • Senior Member
More
10 years 9 months ago #137646 by Stephen B. Kiely-Jones
Can not install Quickstart package 3.1 was created by Stephen B. Kiely-Jones
I have extracted these TOREDA files and used FTP to up load them.

ANGIE works fine and I have added the database details. It then completes but the site is just a long plain text menu down the side of the screen so its totally useless.

I have used the process with Takai and that worked fine - very please

Any idea if the original package is corrupt or something?

Thanks

Stephen

Please Log in or Create an account to join the conversation.

More
10 years 9 months ago #137647 by Yiota
Replied by Yiota on topic Can not install Quickstart package 3.1
Make sure that you have extracted all files correctly and that the template folder is present.
Do you see the backend and only the frontend has issues?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • Stephen B. Kiely-Jones
  • Stephen B. Kiely-Jones's Avatar Topic Author
  • Offline
  • Senior Member
More
10 years 9 months ago #137648 by Stephen B. Kiely-Jones
Replied by Stephen B. Kiely-Jones on topic Can not install Quickstart package 3.1
Hi Thanks for getting back to me so quickly!!

There was no back end access because the back end login screen was not there.

I will extract all the files again from the ZIP and try again.

many thanks

Stephen

Please Log in or Create an account to join the conversation.

More
10 years 9 months ago #137649 by Yiota
Replied by Yiota on topic Can not install Quickstart package 3.1
Let me know if you need any further assistance on this.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • Stephen B. Kiely-Jones
  • Stephen B. Kiely-Jones's Avatar Topic Author
  • Offline
  • Senior Member
More
10 years 9 months ago #137650 by Stephen B. Kiely-Jones
Replied by Stephen B. Kiely-Jones on topic Can not install Quickstart package 3.1
Hi

Your suggestion worked. Downloaded the Package again and extracted and uploaded again and it all worked.

Not sure why I see the whole thing on my Mac but not on mobile or other computers - www.idxa.co.uk/ardeevan2014/ does not appear but www.idxa.co.uk/dpv2 does appear on all computers and mobile

Thanks

Stephen

Please Log in or Create an account to join the conversation.

More
10 years 9 months ago #137651 by Yiota
Replied by Yiota on topic Can not install Quickstart package 3.1
The first url goes to a blank screen in desktop. Enable error reporting from the backend to see if you are getting any errors.

The second is good.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • Stephen B. Kiely-Jones
  • Stephen B. Kiely-Jones's Avatar Topic Author
  • Offline
  • Senior Member
More
10 years 9 months ago #137652 by Stephen B. Kiely-Jones
Replied by Stephen B. Kiely-Jones on topic Can not install Quickstart package 3.1
SORRY my fault

I had installed OSE Security but the PHP.INI file was empty. Added the code and the site is visible again now.

Many thanks for your support

Stephen

Please Log in or Create an account to join the conversation.

More
10 years 9 months ago #137653 by Yiota
Replied by Yiota on topic Can not install Quickstart package 3.1
You are welcome.
Glad you sorted it out.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum