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Can not install Quickstart package 3.1
- Stephen B. Kiely-Jones
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10 years 9 months ago #137646
by Stephen B. Kiely-Jones
Can not install Quickstart package 3.1 was created by Stephen B. Kiely-Jones
I have extracted these TOREDA files and used FTP to up load them.
ANGIE works fine and I have added the database details. It then completes but the site is just a long plain text menu down the side of the screen so its totally useless.
I have used the process with Takai and that worked fine - very please
Any idea if the original package is corrupt or something?
Thanks
Stephen
ANGIE works fine and I have added the database details. It then completes but the site is just a long plain text menu down the side of the screen so its totally useless.
I have used the process with Takai and that worked fine - very please
Any idea if the original package is corrupt or something?
Thanks
Stephen
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- Yiota
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10 years 9 months ago #137647
by Yiota
JoomlaWorks Support Team
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Replied by Yiota on topic Can not install Quickstart package 3.1
Make sure that you have extracted all files correctly and that the template folder is present.
Do you see the backend and only the frontend has issues?
Do you see the backend and only the frontend has issues?
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10 years 9 months ago #137648
by Stephen B. Kiely-Jones
Replied by Stephen B. Kiely-Jones on topic Can not install Quickstart package 3.1
Hi Thanks for getting back to me so quickly!!
There was no back end access because the back end login screen was not there.
I will extract all the files again from the ZIP and try again.
many thanks
Stephen
There was no back end access because the back end login screen was not there.
I will extract all the files again from the ZIP and try again.
many thanks
Stephen
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10 years 9 months ago #137649
by Yiota
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Please search the forum before posting a new topic :)
Replied by Yiota on topic Can not install Quickstart package 3.1
Let me know if you need any further assistance on this.
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- Stephen B. Kiely-Jones
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10 years 9 months ago #137650
by Stephen B. Kiely-Jones
Replied by Stephen B. Kiely-Jones on topic Can not install Quickstart package 3.1
Hi
Your suggestion worked. Downloaded the Package again and extracted and uploaded again and it all worked.
Not sure why I see the whole thing on my Mac but not on mobile or other computers - www.idxa.co.uk/ardeevan2014/ does not appear but www.idxa.co.uk/dpv2 does appear on all computers and mobile
Thanks
Stephen
Your suggestion worked. Downloaded the Package again and extracted and uploaded again and it all worked.
Not sure why I see the whole thing on my Mac but not on mobile or other computers - www.idxa.co.uk/ardeevan2014/ does not appear but www.idxa.co.uk/dpv2 does appear on all computers and mobile
Thanks
Stephen
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10 years 9 months ago #137651
by Yiota
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Replied by Yiota on topic Can not install Quickstart package 3.1
The first url goes to a blank screen in desktop. Enable error reporting from the backend to see if you are getting any errors.
The second is good.
The second is good.
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- Stephen B. Kiely-Jones
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10 years 9 months ago #137652
by Stephen B. Kiely-Jones
Replied by Stephen B. Kiely-Jones on topic Can not install Quickstart package 3.1
SORRY my fault
I had installed OSE Security but the PHP.INI file was empty. Added the code and the site is visible again now.
Many thanks for your support
Stephen
I had installed OSE Security but the PHP.INI file was empty. Added the code and the site is visible again now.
Many thanks for your support
Stephen
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10 years 9 months ago #137653
by Yiota
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Replied by Yiota on topic Can not install Quickstart package 3.1
You are welcome.
Glad you sorted it out.
Glad you sorted it out.
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