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Support requests should ONLY be directed there and require an active subscription plan.
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Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.
ReCaptcha not working
- Anne Marie Rasmussen
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10 years 7 months ago #138281
by Anne Marie Rasmussen
ReCaptcha not working was created by Anne Marie Rasmussen
I installed the Kiji template using Quickstart package (Joomla 3.2.3). I have been unable to get the Recaptcha working across the board (registration page, K2 comments and 3rd party extensions). I have now been told that there may be an error in the html structure of the page (recaptcha is hitting $.widget is null errors) so I am now wondering if the problem lies with the template. I've included a screen shot of the site registration box with missing captcha at imgur.com/Zhb6wXB Can someone let me know if the problem can be fixed and how?
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- Krikor Boghossian
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10 years 7 months ago - 10 years 7 months ago #138282
by Krikor Boghossian
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Replied by Krikor Boghossian on topic ReCaptcha not working
$.widget is null errors: is this coming from Recaptcha or another script?
As for setting up Recaptcha I strongly suggest you follow the suggestions posted in the K2 Forum: getk2.org/community/
getk2.org/community/English-K2-Community/10508-SOLVED-Re-reCaptcha-not-working
PS. A link will be really helpful.
As for setting up Recaptcha I strongly suggest you follow the suggestions posted in the K2 Forum: getk2.org/community/
getk2.org/community/English-K2-Community/10508-SOLVED-Re-reCaptcha-not-working
PS. A link will be really helpful.
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- Anne Marie Rasmussen
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10 years 7 months ago #138283
by Anne Marie Rasmussen
Replied by Anne Marie Rasmussen on topic ReCaptcha not working
Hi, I have finally figured out the problem is K2 after trying Joomla's default templates. Apparently this is an unresolved problem with K2 from the hits I got when I googled :). I am now using the extensions' native captcha and for the Joomla registration will try some other captcha extension, if I can figure out how to turn off the big red error sign on the top of the page telling me the "Captcha plugin not set or not found". I now remember why I resolved not to use K2 again on a site but liked the template so much that I took a chance. Unfortunately this will probably be the last nuevvo template I use even though I bought a membership unless I can use them with K2 turned off.
If you want to see the register page it is at www.alldigitalcreatures.com/register.
If you want to see the register page it is at www.alldigitalcreatures.com/register.
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- Krikor Boghossian
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10 years 7 months ago #138284
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic ReCaptcha not working
K2 Offers the possibility to use AKISMET instead.
akismet.com/
I have personally tried it and it works.
The issue you have on the template is that the recaptcha script is being loaded twice: <script src="www.google.com/recaptcha/api/js/recaptcha_ajax.js">
You can stop K2 from loading it [hack] or prevent the other extension.
akismet.com/
I have personally tried it and it works.
The issue you have on the template is that the recaptcha script is being loaded twice: <script src="www.google.com/recaptcha/api/js/recaptcha_ajax.js">
You can stop K2 from loading it [hack] or prevent the other extension.
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- Krikor Boghossian
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10 years 7 months ago #138285
by Krikor Boghossian
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Replied by Krikor Boghossian on topic ReCaptcha not working
Finally there is an option "Enable reCaptcha on registration form" to not use K2's recaptcha on the Registration form.
Since you are using kommento I do not see the reason you need K2's recaptcha if another extension is already using them.
Since you are using kommento I do not see the reason you need K2's recaptcha if another extension is already using them.
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- Anne Marie Rasmussen
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10 years 7 months ago #138286
by Anne Marie Rasmussen
Replied by Anne Marie Rasmussen on topic ReCaptcha not working
Actually I don't want to use K2 at all for registration or for comments. I just can't seem to get the K2 captcha turned off and stop interfering. I'm sure there is a setting somewhere I'm not turning off ... but I'll look again.
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- Krikor Boghossian
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10 years 7 months ago #138287
by Krikor Boghossian
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Replied by Krikor Boghossian on topic ReCaptcha not working
I think if you delete the reCaptcha keys from K2 it will work fine.
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10 years 7 months ago #138288
by Anne Marie Rasmussen
Replied by Anne Marie Rasmussen on topic ReCaptcha not working
I have now spent the better part of the day trying to get the registration form to work. I have built a dozen sites several with subscriptions and memberships but never had such a problem getting one small element of a site to work. I have turned off and on everything related to captcha. Removed keys, etc etc etc. Tried several other captcha options none of which will work with the form. The form will only work without errors with no captcha at all. Can I turn off the K2 user plug in and use the standard Joomla User plug ins instead? At this point I'm only using K2 for articles, etc not for comments and users. Though I'm not entirely sure whose registration form it is -K2 or Joomla's. :)
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10 years 7 months ago #138289
by Anne Marie Rasmussen
Replied by Anne Marie Rasmussen on topic ReCaptcha not working
Answered my own question and turned off K2 User Profile and now everything is working properly. What a waste of a day when the solution was so simple.
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