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  7. Installed the plugin - cannot write comments on the articles

Installed the plugin - cannot write comments on the articles

  • MrTerje
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13 years 4 weeks ago #46781 by MrTerje
Installed the plugin - cannot write comments on the articles was created by MrTerje
So I just installed the DISQUS plugin for my 2.5 Joomla based site, but it doesn't seem to work properly. All I see at the bottom of my articles is a short, but long white box (I guess that is where the comments are supposed to appear), and then the text "blog comments powered by DISQUS" under it. Also the "Add a comment" option under the article previews on the main page are there, but I there aren't any field where I can type in the comment or login to DISQUS or whatever.

My site is inspirert.net (language is Norwegian if anyone wonders :D )

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13 years 3 weeks ago #46782 by MrTerje
Replied by MrTerje on topic Re: Installed the plugin - cannot write comments on the articles
Seriously, no one?

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13 years 2 weeks ago #46783 by Katia
Replied by Katia on topic Re: Installed the plugin - cannot write comments on the articles
Pm me access to your backend please...
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13 years 2 weeks ago #46784 by MrTerje
Replied by MrTerje on topic Re: Installed the plugin - cannot write comments on the articles
Done.  :)

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13 years 1 week ago #46785 by Olivier Sohy
Replied by Olivier Sohy on topic Re: Installed the plugin - cannot write comments on the articles
I have exactly the same problem...    I send you an access to my site in PM

Thanks for your help !

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13 years 1 week ago #46786 by MrTerje
Replied by MrTerje on topic Re: Installed the plugin - cannot write comments on the articles
Bump.

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12 years 11 months ago #46787 by arnask
Replied by arnask on topic Re: Installed the plugin - cannot write comments on the articles
the same is for my site. Joomla 2.5.4 and only white line where comments should be. Does anybody care about that? Or anybody has solved this issue?

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12 years 11 months ago #46788 by Katia
Replied by Katia on topic Re: Installed the plugin - cannot write comments on the articles
@arnask,
pm me backend access please.
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12 years 11 months ago #46789 by arnask
Replied by arnask on topic Re: Installed the plugin - cannot write comments on the articles
done

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12 years 11 months ago #46790 by arnask
Replied by arnask on topic Re: Installed the plugin - cannot write comments on the articles
and thats it, no result? it still doesn't work

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12 years 11 months ago #46791 by lynnel
Replied by lynnel on topic Re: Installed the plugin - cannot write comments on the articles
I also am having the same problem, although I don't see anything at all. I've uninstalled/reinstalled the plugin, but it's still not working.

It works great on my other sites, I love it!

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12 years 11 months ago #46792 by arnask
Replied by arnask on topic Re: Installed the plugin - cannot write comments on the articles
Katia done something on my site and now it runs perfect, thanks Katia!

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12 years 11 months ago #46793 by red2678
Replied by red2678 on topic Re: Installed the plugin - cannot write comments on the articles
Can you post the fix please?

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12 years 10 months ago #46794 by LukeDouglas
Replied by LukeDouglas on topic Re: Installed the plugin - cannot write comments on the articles

Can you post the fix please?



Yes, a forum post describing the fix would be nice.  I have clients that will not approve anyone having access to their administrator panel other than me.  :P

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12 years 10 months ago #46795 by jen697
Replied by jen697 on topic Re: Installed the plugin - cannot write comments on the articles
Hi, I would like an answer to this issue as well. As far as I know I have taken all the steps to properly set up Disqus. I've attached an image so that you can see the issue I am having.
Attachments:

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12 years 10 months ago #46796 by Katia
Replied by Katia on topic Re: Installed the plugin - cannot write comments on the articles
I cannot see any error. Please provide us with a link to your disqus page?
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12 years 10 months ago #46797 by jen697
Replied by jen697 on topic Re: Installed the plugin - cannot write comments on the articles
Here is the URL: vitopianhealth.com/lorem-ipsum

The problem is that there is no way to leave a comment. Where is the comment box?

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12 years 10 months ago #46798 by Katia
Replied by Katia on topic Re: Installed the plugin - cannot write comments on the articles
Check that you have set your disqus account correct please.
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12 years 10 months ago #46799 by jen697
Replied by jen697 on topic Re: Installed the plugin - cannot write comments on the articles
I'm not sure what you mean by this.

I have set the subdomain correctly in the plugin manager.
On the website settings, I have input the correct domain and have also added it to the list of trusted domains.

Is there anything else I should have done?

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12 years 6 months ago #46800 by lip420
Replied by lip420 on topic Re: Installed the plugin - cannot write comments on the articles
I have the same problem as the original poster. Can you please post a fix?

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