First off, I have to thank the developers for this wonderful extension. There is no doubt that this is tough to do. I do have one minor issue i'd like to address. I noticed when first entering the website for my wife i get "view comments" for an instant at the top of the article and then when the page finishes loading it says "0 Comments" . Strange thing is that i've placed comments and it counts them at the bottom, but the top remains stating "0 Comments". I think its suppose to say "View Comments" because all it does is open the comments portion of an article. Makes sense.. however the "0 Comments" will throw people off and they may never see the actual comments..

Is there a fix for this issue?

I"ve attached a small file showing two screenshot sections. the top pic is when the page is loading and below the black line is when it is finished loading.

thank you for any suggestions. It would be the cherry on top to put this on all the other sites i've created. 

That's not it. He's having the same problem I am, in which the article still shows "0 comments" in the front page even though there are actually comments there. As an example, check the two links:

astromarine.net/index.php
astromarine.net/index.php?option=com_content&view=article&id=47:ministry-of-food&catid=39:cooking-blog-post&Itemid=56#disqus_thread

As you can see, on the top link the "ministry of food" item shows zero comments, even though there actually is one in the bottom link

Hi-- I am having the same problem with my site...
The link at the bottom of my test article says "O comments" when really there is one comment in the thread.

Did this problem get resolved, or can anyone point me in the right direction?  I am really excited about this plugin and can't wait to get it working correctly.

thanks!

Whoops-- sorry, forgot to include my site:
tinytowntimes.com/
The front page article is the one that has one comment in it, but lists "0 comments".

Thanks!

I have the same issues. No one knows how to this to be fixed?

Same thing is happening to me.  Category Blog Layout page shows 0 comments for all threads, yet if I select the actual article, they actually do have comments in them...

See:

www.frenchtoday.com/blog/ <-- Shows 0 Comments for every article

www.frenchtoday.com/blog/dont-visit-paris-near-bastille-day <-- Actually has 2 comments in it

Thanks for your help! 

--Olivier

Interesting... It seems that disabling the pluging, clearing cache and then re-enabling it has made that work again (although I had cleaned caches before without any changes)...

Will keep an eye on it because I saw it work before and then break again...

Hmm, I'm having the same problem, too. An article has two comments, but the front page of my site still thinks there's zero. I tried olivierk's suggestion, but that hasn't made any difference.

Do the joomlaworks guys check these forums? There's a number of bug threads I've seen now with no support.

also have same probleme on www.samba99.be

i tried already almost everything, but really can't fix it...

anyone?

Me too. I have this problem with this plugin and other plugin.

am i really the only one with this probleme? anyone with some help?

I've got the same problem!

Tipps from this thread forum.joomlaworks.net/index.php?topic=9142.0 didn't help me.

btw. how do the alias have to look like? like a date?

@dopeless,
When you are writing the title for an article at the field below title you get automatically an alias. However, if you change the title the alias -by default-remains the same unless you change change it too.

I've just noticed, that if i open an article from disqus cp, the counter works fine. But if i open it direct from my site, it shows zero...

Katia:

i know, what alias is :) i've just noticed, that all my aliaces look like dates, when articles was posted (in form: "YYYY-MM-DD-HH-MM-SS") an wanted to know, if it's ok for disqus.

Hi,

i've managed to fix the problem. It seems it were really problems in SEF settings.

Hi!
I have the same problem.
@ dopeless: it occurs to me, although I don't have SEF enabled.
@ olivierk: sorry, it didn't work, not even by deleting the content of cache folder on the server.

It could be a problem of disqus.com. Has anyone asked there?

As a workaround, in the settings page ( disqus.com/comments/settings ) --> Customize --> Appearance, I used the phrase "Leave a comment" instead of "0 Comments". At least I get a phrase that makes more sense in my pages.  ;)

It is easy just go to appearance and go to comment count link and change ocomments to what ever you want.still not working just reinstall disqus.

same problem here, doesn't show comments even though there are comments, using latest joomla 1.5.15

I have the same problem and contacted Disquss. Haven't had an answer yet but when i do i will post it here.