COMMUNITY FORUM

Save settings

juan sanchez
Topic Author
Offline
Junior Member

10 years 11 months ago #137804 by juan sanchez

Save settings was created by juan sanchez

Hi Support,

I've installed Numodus free template. I'm using the standard style "nuModusVersus - Default". When I include some "Content highlight" section in my home page and press in the "save" button, the system is not saving any of my changes (although it gives me message that everything has been saved) and it deletes all my changes in the customizing so I have to restart again my work.

Could you please assist on this?

Thanks in advance,

Regards

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

10 years 11 months ago #137805 by Krikor Boghossian

Replied by Krikor Boghossian on topic Save settings

Hello Juan,

Are your file/folder permissions correct? 644 for files and 755 for folders? Have you used the latest template version? (Check the update packages as well).

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

juan sanchez
Topic Author
Offline
Junior Member

10 years 11 months ago #137806 by juan sanchez

Replied by juan sanchez on topic Save settings

Thanks for your feedback Krikor.

I'm using xampp in windows (localhost installation). How can i check folder permissions?

Also, how can i update to last version of the template (i'm using version 1.0.1) with loosing changes i've done in the css files?

I've been some more tests and it's very strange: it seems everything is working fine (i.e i can save my changes to the template) while adding new sections from "add content highglight" up to the forth element. When I saved it, it makes the template go the initial step.

Thanks in advance,

Regards

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

10 years 11 months ago #137807 by Krikor Boghossian

Replied by Krikor Boghossian on topic Save settings

If you have used the custom.css file you won't have to worry about losing any changes. In any other case you should backup your files before updating.

I will have to duplicate this strange behaviour. Have you tried enabling error reporting btw ?

PS. It is not a permissions error, if it was you would not be able to change any of the template's params.

Finally I will need some more info from your side. Did you use the quickstart package or did you use the template on an existing site? Also which version of Joomla! are you using?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

juan sanchez
Topic Author
Offline
Junior Member

10 years 11 months ago #137808 by juan sanchez

Replied by juan sanchez on topic Save settings

Thanks Krikor.

What I meant is how can i update template files? I can't see any documentation on this in your website.

Also, how can I enable error reporting?

I have downloaded your 3.x quickstart package. Then I have updated the core joomla component to 3.2.1 version.

Thanks in advance,

Regards

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

10 years 11 months ago #137809 by Krikor Boghossian

Replied by Krikor Boghossian on topic Save settings

Here you go nuevvo.com/documentation/general-resources/installation/item/59-installing-vs-upgrading .

Error reporting can be enabled from the Global Configuration menu and the server tab. No need to lose your data, I was just asking if by any chance you saw a PHP error.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

juan sanchez
Topic Author
Offline
Junior Member

10 years 11 months ago #137810 by juan sanchez

Replied by juan sanchez on topic Save settings

Ok, thanks Krikor. Is the upgrade package located in the "Template Package v1.0.3 Update" link? Should I simply overwrite my old template files with all the files in this zip file?

Thanks in advance,

Regards

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

10 years 11 months ago #137811 by Krikor Boghossian

Replied by Krikor Boghossian on topic Save settings

Make sure you get the update package ( NOT the entire package ) and install it on top of your template. FTP'ing the files might also work if you have modified several files.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

juan sanchez
Topic Author
Offline
Junior Member

10 years 11 months ago #137812 by juan sanchez

Replied by juan sanchez on topic Save settings

Hi Krikor,

Updating to latest release of the template fixed the issue. You can close the ticket.

Thanks!

Regards

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

10 years 11 months ago #137813 by Krikor Boghossian

Replied by Krikor Boghossian on topic Save settings

I 'm glad it worked :)

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

Leslie Fournier
Offline
Junior Member

10 years 11 months ago - 10 years 11 months ago #137814 by Leslie Fournier

Replied by Leslie Fournier on topic Save settings

I have version 1.0.3 and am still having the exact same problem. Everything is fine until I add the main text in the 4th 'highlight', then all saved parameters disappear. There are also issues with the icons loading… sometimes they do and sometimes they don't. I am on a MAMP test server.

Please Log in or Create an account to join the conversation.

juan sanchez
Topic Author
Offline
Junior Member

10 years 11 months ago #137815 by juan sanchez

Replied by juan sanchez on topic Save settings

Hi Leslie, Krikor,

I have come back with exactly same issue after installing 1.0.3 (as Leslie said in the previous post). The only way I found for getting working is reinstalling again the template. It gives me some opportunities for working in the template. After few changes, it suddendly stop working...

Any feedback on this would be very appreciate it.

Thanks in advance,

Regards

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

10 years 11 months ago #137816 by Krikor Boghossian

Replied by Krikor Boghossian on topic Save settings

I managed to see the issue when I added 5 highlights at once with only titles and then I added their description one by one.
(Enter 1 desc and then click save).

Is this the procedure you followed?

Does inserting all your highlights at once work?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

juan sanchez
Topic Author
Offline
Junior Member

10 years 11 months ago #137817 by juan sanchez

Replied by juan sanchez on topic Save settings

My issue is when I have to make any small change in the template... sometimes... the system give me the message everything was saved but then, it has been removed all my content (higlighted content, custom colour layouts, logo,....). Then, when I try to add 4 higlight content section at once (filling all the fields), the system doesn't allow me to save any change.

Hope it is more clear now.

Thanks and regards

Please Log in or Create an account to join the conversation.

Leslie Fournier
Offline
Junior Member

10 years 11 months ago #137818 by Leslie Fournier

Replied by Leslie Fournier on topic Save settings

I tried it a variety of ways… adding one by one and saving each time.. adding all at once..etc. It always lost the params once the description were entered. Right now I had the 4 highlights with titles and icons but no description as I am afraid to lose everything again. Perhaps the descriptions can be added in the database directly as a short term workaround?

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

10 years 11 months ago #137819 by Krikor Boghossian

Replied by Krikor Boghossian on topic Save settings

It is stored in a JSON format in the xx_template_styles table. It is quite difficult to alter it, I suggest you wait one or two days for an update package.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

Leslie Fournier
Offline
Junior Member

10 years 11 months ago #137820 by Leslie Fournier

Replied by Leslie Fournier on topic Save settings

OK thanks :-)

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

10 years 10 months ago #137821 by Krikor Boghossian

Replied by Krikor Boghossian on topic Save settings

Update: We located the issue.
The JSON file (template params) was getting too big and after the db limit was reached, the settings were reverted to the default ones.

An update package will be posted next week.

Thank you Leslie and Juan for your feedback and patience. :)

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

Krikor Boghossian
Offline
Platinum Member

10 years 10 months ago #137822 by Krikor Boghossian

Replied by Krikor Boghossian on topic Save settings

An new template version (1.0.4) has been released which fixes this issue.

Please use the update package.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

Leslie Fournier
Offline
Junior Member

10 years 8 months ago #137823 by Leslie Fournier

Replied by Leslie Fournier on topic Save settings

Unfortunately the problems are back... not sure if it's because we've updated to Joomla 3.3.0. The highlights parameters section is now blank, even though the correct data shows on the front end. Also the font awesome icons don't come up when the Icon Select button is clicked. We're supposed to go live with our site today. :-(

Please Log in or Create an account to join the conversation.