Keyword
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

[TROUBLESHOOTING] Message "Error Building Admin Menus" after installation

  • JoomlaWorks
  • JoomlaWorks's Avatar Topic Author
  • Offline
  • Admin
More
13 years 2 months ago - 12 years 2 weeks ago #42485 by JoomlaWorks
PROBLEM
When I install Frontpage slideshow i get the error: Error Building Admin Menus


SOLUTION
This is a Joomla! issue which occurs if you have updated to version 1.7 from previous Joomla! versions.

This issue does not affect clean Joomla! 1.7 installations.


This issue affects many extensions, not just Frontpage Slideshow. Until the problem is addressed in Joomla's core code, you basically have 2 options.

One option is to install the extension in a clean Joomla! 1.7 installation.

If this is not possible for any reason (e.g. your on a production website, which was built since Joomla 1.6.0) the second option (and solution to this problem) is to manually delete the menu entry from the database and then install the extension again.

To do so, follow these steps:
1. Backup your entire site and database. Make sure the backups are valid.
2. You will need to edit your database records directly. For that matter you will require access to some database management tool like phpMyAdmin.
3. Open your database with such a tool and find the menus table. Browse the jos_menu table (or x_menu - where x is your custom db prefix) and locate the Frontpage Slideshow entry. It's the one with "index.php?option=com_fpss" in the "link" column. You need to delete this full entry.
4. After that you should be able to re-install the extension with no issues.

If you opt for this solution make sure that you know what you are doing since a mistake can break your site. So it is very important to get a backup before you do anything.

Fotis / JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)
The topic has been locked.

Powered by Kunena Forum