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Upload or edit the slide image(s) -- Forever

  • Ron Katz
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10 years 5 months ago #55631 by Ron Katz
I've tried uploading an image or select from the server, the spinning wheel goes on forever.
Can't edit or add slides because this process never stops. I'm on my own server, I have no limit on PHP memory, time or any resource issues.

Running Joomla 3.3.0
GD is enabled.

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10 years 5 months ago #55637 by Ron Katz
Replied by Ron Katz on topic Upload or edit the slide image(s) -- Forever
Very disappointing. Support tickets are not addressed and it's a ghost town on this forum. Wonder if this company is still around?

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10 years 5 months ago #55653 by Lefteris
Replied by Lefteris on topic Upload or edit the slide image(s) -- Forever
Hi. Support tickets are handled in the working hours. Regarding this forum this is a customer-to-customer service so there is no guarantee regarding an answer. Since you have used our ticketing system you will get a response sooner or later.

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10 years 5 months ago #55660 by Ron Katz
Replied by Ron Katz on topic Upload or edit the slide image(s) -- Forever
Solved

Support said, "you should see the icon top left in the component's backend - and add say 64M to "Enforce new site Memory Limit (in MBs)" and your problem will be solved."

Thanks JoomaWorks.

It would help to mention of it in some documentation since by default it is not set to anything in the component. Hard for anyone to connect this issue with actually limiting resources as opposed to increasing them.

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10 years 5 months ago #55667 by Lefteris
Replied by Lefteris on topic Upload or edit the slide image(s) -- Forever
You are welcome.

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