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Can't upload images, errors in server log

  • Keith Solomon
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10 years 3 months ago #56217 by Keith Solomon
Can't upload images, errors in server log was created by Keith Solomon
Any time we try to upload images to a client site where we use FPSS, we get an error that says "This is not an image file", and the following lines are found in the server's error_log:
[Mon Aug 18 11:54:52 2014] [warn] [client 50.72.22.238] mod_fcgid: stderr: PHP Warning:  preg_match(): Compilation failed: invalid range in character class at offset 7 in /var/www/vhosts/example.org/httpdocs/administrator/components/com_fpss/lib/class.upload.php on line 2910, referer: http://example.org/administrator/index.php?option=com_fpss&view=slide
[Mon Aug 18 11:54:52 2014] [warn] [client 50.72.22.238] mod_fcgid: stderr: PHP Warning:  preg_match(): Compilation failed: invalid range in character class at offset 7 in /var/www/vhosts/example.org/httpdocs/administrator/components/com_fpss/lib/class.upload.php on line 2950, referer: http://example.org/administrator/index.php?option=com_fpss&view=slide
[Mon Aug 18 11:54:52 2014] [warn] [client 50.72.22.238] mod_fcgid: stderr: PHP Warning:  preg_match(): Compilation failed: invalid range in character class at offset 7 in /var/www/vhosts/example.org/httpdocs/administrator/components/com_fpss/lib/class.upload.php on line 2977, referer: http://example.org/administrator/index.php?option=com_fpss&view=slide
[Mon Aug 18 11:54:52 2014] [warn] [client 50.72.22.238] mod_fcgid: stderr: PHP Warning:  preg_match(): Compilation failed: invalid range in character class at offset 7 in /var/www/vhosts/example.org/httpdocs/administrator/components/com_fpss/lib/class.upload.php on line 3004, referer: http://example.org/administrator/index.php?option=com_fpss&view=slide
[Mon Aug 18 11:54:52 2014] [warn] [client 50.72.22.238] mod_fcgid: stderr: PHP Warning:  preg_match(): Compilation failed: invalid range in character class at offset 7 in /var/www/vhosts/example.org/httpdocs/administrator/components/com_fpss/lib/class.upload.php on line 3022, referer: http://example.org/administrator/index.php?option=com_fpss&view=slide

The server is running PHP 5.5.12 on Apache. Any clues how to remedy this situation?

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  • Krikor Boghossian
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10 years 3 months ago #56225 by Krikor Boghossian
Replied by Krikor Boghossian on topic Can't upload images, errors in server log
Hello Keith,

Please note that official support for commercial extensions is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for purposes of knowledge exchange ONLY.

Please open a ticket so we can sort this out.
In the ticket please include a live url and administrator access please so we can troubleshoot the issue.

JoomlaWorks Support Team
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10 years 2 months ago #56463 by Nicola Urbinati
Replied by Nicola Urbinati on topic Can't upload images, errors in server log
Hi,

I have the same exact problem, is there a solution?

I started an halp ticket.

Thank you very much!

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10 years 1 month ago #56469 by Lefteris
Replied by Lefteris on topic Can't upload images, errors in server log
@Nicola Urbinati

Our support team will reply very soon to your ticket in the help desk.

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