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Comment notification

  • Flavia Silveira
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12 years 9 months ago - 12 years 9 months ago #61410 by Flavia Silveira
Comment notification was created by Flavia Silveira
Hi,

I have come across an issue with the K2 comments.
It does not send notification on comments posted even with the comments notification on ANY post being enabled.
I have made sure the site's PHP mail and SMTP work. Have tried both and the site sends emails on new registrations.
The issue here is the notification on comment.
WHat could be causing the comments not to be notified to the email assigned in the settings?
Joomla 1.7.3, K2 2.5.4

Thank you,

Flavia

Flavia
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12 years 9 months ago #61411 by william white
Replied by william white on topic Re: Comment notification
Currently i am using k2joom.com/k2-extensions/k2multinotify with 2.4.1. I do not see comments notification settings in the params or dashboard of 2.5.4.
As of the last time i checked multinotify is not ready for 1.7/2.5.4
If you are using something else please post what you are using.

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12 years 9 months ago #61412 by Flavia Silveira
Replied by Flavia Silveira on topic Re: Comment notification
I am using core K2. In the Settings/Comments tab I have:

Report comments: Enabled for everyone
Comment report recipient: my email

Yet, when a comment is posted no report is sent to my email.

Am I missing something?

Also, when a logged in user posts a comment the result is a blank page (it redirects to index2.php) and the comment {"message":"Comment added! Refreshing page...","refresh":1} shows up at the top.
This ONLY happens with logged in users. Guest posts are fine.

What could be causing this?

Flavia

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12 years 9 months ago #61413 by william white
Replied by william white on topic Re: Comment notification
I think the report comments means that users can report "bad" comments to someone to delete or moderate.
The redrection is another issue, i havent tested on live server yet

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12 years 9 months ago - 12 years 9 months ago #61414 by Flavia Silveira
Replied by Flavia Silveira on topic Re: Comment notification
So, what you mean is that I need a plugin or K2 extension to receive notifications every time someone posts a comment?
Would you be able to recommend one for 1.7/2.5.4?

As for the redirection, I can create a user account you can use to verify the issue. It only happens when registered users try to post comments.


Thanks,

Flavia

Flavia
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12 years 7 months ago #61415 by Harald Liebetegger
Replied by Harald Liebetegger on topic Re: Comment notification
The theory concerning the bad comment couldn't really be, or?

Is there a K2 developer who could take a look into this issue and report herein?

Many thanks
Haryl

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12 years 7 months ago #61416 by Simon Wells
Replied by Simon Wells on topic Re: Comment notification
I think you are just a little off.

Comment reports will not mail you to tell you that you have comments.
When enabled, it adds a link in each comment, to allow users to report spam comments.

If you want to be notified when a new comment is added, then you could use our K2 MultiNotify.
This will notify any selected admins when a new comment is submitted and control if it needs to be approved before publishing. On the front end, you can allow visitors to subscribe to the comments, so that they are notified when a new comment is added, they do not need to be a registered user.

Please feel free to check out K2Joom for more information, screenshots or check out the blog link to see the category subscription displayed in the right column, outside of K2.

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12 years 4 months ago - 12 years 4 months ago #61417 by Keaty Irene
Replied by Keaty Irene on topic Re: Comment notification
Hi,

I am also experiencing the comment error described in this thread. When anyone leaves a comment on our site, the error {"message":"Comment added! Refreshing page...","refresh":1} displays. The comment still posts, so the problem seems to be just the redirect back to the blog post that was commented on.

Does anyone either (a) know what could be causing this, or (b) have a suggestion for a different comments extension? This one small error basically means that the entire blog isn't working, as it is very comment-oriented.

ecovegangal.com

Thanks in advance,
Keaty

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12 years 3 months ago #61418 by Sue Babcock
Replied by Sue Babcock on topic Re: Comment notification
I'm also experiencing the {"message":"Comment added! Refreshing page...","refresh":1} message. I had to turn off comments on my main site, but on my test site, I still have them turned on (privatetest.silver-pen.org/). If anyone has any ideas about where I should look, please let me know. My site has several addon components, modules and plugins, and I'm wondering if I'm running into some kind of conflict. I'll be checking this out over the next few days.

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12 years 3 months ago #61419 by Mark Van Bellen
Replied by Mark Van Bellen on topic Re: Comment notification
I also have this problem and notice a number of people have identified it in posts - is there actually a fix?

{"_errors":[],"message":"Comment added! Refreshing page...","refresh":1}

Mark :huh:

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