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Can't move Joomla Users to K2 User Groups
- Miguel Torres
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12 years 6 months ago #64095
by Miguel Torres
Can't move Joomla Users to K2 User Groups was created by Miguel Torres
Hi:
I've imported J users to K2 users, and created K2 User Groups.
Then, in K2 users, I select 5 users and click on move button. It shows the move window, and seems to be ok, but... after clicking in OK, nothing happens: no group is asigned to selected users. If I edit one by one each user, assign to it a K2 user is sucsesful.
I'm loged in backend with super admin.
Checked my K2 permisions (seems to be ok).
I've imported J users to K2 users, and created K2 User Groups.
Then, in K2 users, I select 5 users and click on move button. It shows the move window, and seems to be ok, but... after clicking in OK, nothing happens: no group is asigned to selected users. If I edit one by one each user, assign to it a K2 user is sucsesful.
I'm loged in backend with super admin.
Checked my K2 permisions (seems to be ok).
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- Dominic Reid
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12 years 2 months ago #64096
by Dominic Reid
Replied by Dominic Reid on topic Re: Can't move Joomla Users to K2 User Groups
Me too! I'm using Joomla 2.5 and the latest K2 and move users does not work - which is a pain as I have 3000 users that can't post comments now!
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- Lefteris
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12 years 2 months ago #64097
by Lefteris
JoomlaWorks Support Team
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Replied by Lefteris on topic Re: Can't move Joomla Users to K2 User Groups
Hi. Just tested ( Joomla! 2.5.6 K2 2.5.7 ) with no issues. Ensure that you have selected the target groups.
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- Dominic Reid
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12 years 2 months ago #64098
by Dominic Reid
Replied by Dominic Reid on topic Re: Can't move Joomla Users to K2 User Groups
Wow, thanks for the quick reply Lefteris, and thanks for the great software :)
Yes I selected a target group and have tried Firefox and Chrome and am getting no error messages in Firebug, so I am guessing there must be a conflict somewhere with something else I have installed!
Yes I selected a target group and have tried Firefox and Chrome and am getting no error messages in Firebug, so I am guessing there must be a conflict somewhere with something else I have installed!
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- Lefteris
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12 years 2 months ago #64099
by Lefteris
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Replied by Lefteris on topic Re: Can't move Joomla Users to K2 User Groups
Does the process finish? Note that if you select two move too many users at once, it is possible that the server fails.
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- Dominic Reid
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12 years 2 months ago #64100
by Dominic Reid
Replied by Dominic Reid on topic Re: Can't move Joomla Users to K2 User Groups
I have tried it with 1 user and 20, neither works.
I can move a single user using if I open and change the user group in the normal fashion.
I can move a single user using if I open and change the user group in the normal fashion.
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- Lefteris
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12 years 2 months ago #64101
by Lefteris
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Replied by Lefteris on topic Re: Can't move Joomla Users to K2 User Groups
You didn't answered, does the process finish? Do you get the "Move completed" message? If not, what exactly is happening? Do you get any errors?
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- Dominic Reid
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12 years 2 months ago #64102
by Dominic Reid
Replied by Dominic Reid on topic Re: Can't move Joomla Users to K2 User Groups
My apologies.
Yes it says 'move completed' and I get no errors, but no move!
Yes it says 'move completed' and I get no errors, but no move!
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12 years 2 months ago #64103
by Lefteris
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Replied by Lefteris on topic Re: Can't move Joomla Users to K2 User Groups
Try to enable system debugging under Joomla! configuration to detect any queries that fail.
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- Dominic Reid
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12 years 2 months ago #64104
by Dominic Reid
Replied by Dominic Reid on topic Re: Can't move Joomla Users to K2 User Groups
Call stack
# Function Location
1 JAdministrator->dispatch() /var/www/joomla/administrator/index.php:46
2 JComponentHelper::renderComponent() /var/www/joomla/administrator/includes/application.php:153
3 JComponentHelper::executeComponent() /var/www/joomla/libraries/joomla/application/component/helper.php:351
4 require_once() /var/www/joomla/libraries/joomla/application/component/helper.php:383
5 JController->execute() /var/www/joomla/administrator/components/com_k2/admin.k2.php:123
6 K2ControllerUsers->saveMove() /var/www/joomla/libraries/joomla/application/component/controller.php:760
7 K2ModelUsers->saveMove() /var/www/joomla/administrator/components/com_k2/controllers/users.php:70
8 JDatabase->query() /var/www/joomla/administrator/components/com_k2/models/users.php:393
9 JDatabaseMySQL->execute() /var/www/joomla/libraries/joomla/database/database.php:1253
10 JError::raiseError() /var/www/joomla/libraries/joomla/database/database/mysql.php:548
11 JError::raise() /var/www/joomla/libraries/joomla/error/error.php:251
# Function Location
1 JAdministrator->dispatch() /var/www/joomla/administrator/index.php:46
2 JComponentHelper::renderComponent() /var/www/joomla/administrator/includes/application.php:153
3 JComponentHelper::executeComponent() /var/www/joomla/libraries/joomla/application/component/helper.php:351
4 require_once() /var/www/joomla/libraries/joomla/application/component/helper.php:383
5 JController->execute() /var/www/joomla/administrator/components/com_k2/admin.k2.php:123
6 K2ControllerUsers->saveMove() /var/www/joomla/libraries/joomla/application/component/controller.php:760
7 K2ModelUsers->saveMove() /var/www/joomla/administrator/components/com_k2/controllers/users.php:70
8 JDatabase->query() /var/www/joomla/administrator/components/com_k2/models/users.php:393
9 JDatabaseMySQL->execute() /var/www/joomla/libraries/joomla/database/database.php:1253
10 JError::raiseError() /var/www/joomla/libraries/joomla/database/database/mysql.php:548
11 JError::raise() /var/www/joomla/libraries/joomla/error/error.php:251
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