just uploaded my site using kickstart and get this error

Fatal error: Call to undefined function mb_internal_encoding() in /home/mygolfda/public_html/components/com_k2/helpers/route.php on line 59

This is the first upload with k2 involved and of course it goes wrong, have uploaded various joomla site with no problems.

Line 59 reads mb_internal_encoding("UTF-8");

The whole php block is

else {
mb_internal_encoding("UTF-8");
mb_regex_encoding("UTF-8");
$alias = trim(mb_strtolower($user->name));
$alias = str_replace('-', ' ', $alias);
$alias = mb_ereg_replace(':space:+', ' ', $alias);
$alias = trim(str_replace(' ', '', $alias));
$alias = str_replace('.', '', $alias);

$stripthese = ',|~|!|@|%|^|(|)|<|>|:|;|{|}|[|]|&|`|„|‹|’|‘|“|â€�|•|›|«|´|»|°|«|»|…';
$strips = explode('|', $stripthese);
foreach ($strips as $strip) {
$alias = str_replace($strip, '', $alias);
}


I know practically nothing about php so help would be appreciated.

Hi,

Got the web host to enable mb_internal_encoding (thanks William) it is still showing as disabled on the K2 Information tab.

Wonder if re-loading the site would help, any ideas before I do this.

Be sure first, clear the browzers cache
Try a different browzer
will look again when i get time and get back to you

Not the browser,tried lots of different, do you think a re-load of the site would help the php settings in K2 and the Joomla system ifo all say the the mb string is disabled.

I have asked the web host to have another look.

This was their first response to my ticket request:

"I've had Multibyte support added but it doesn't appear to have helped. I'm afraid you'll need to get support from Joomla with that. There's certainly no reason why it shouldn't work on the server".

Newsflash____ thats interesting the two pages that do not have k2 categories enabled as menu items are now showing online, as soon as you click on a k2 enabled menu item the fatal error appears

I dl a jpa file and kickstarted it to localhost, all is welll
the only difference i see in php info is that on your host zen multibite is enabled.
it still reports on your live site that multibite is disabled, but if you look for mb_string in the php info tab you will see that it is. This is a server issue i am sure. Its sorta like an episode of House, where even thought two test diagnosis have been tried, the patient is still bleeding internally.................
Scratching my head....i dont think the problem is joomla or k2, but the server settings, it it possible for you to switch to another host that supports joomla better (cloudaccess.net or similar?)

This is weird the .com home page in the live site ok, the next three main menu items give the fatal error and the contact menu selection is ok also, would it be worth deleting from cpanel and re-installing with kickstart.

do you use skype...?

hey missed your call, online now
yep use skype

We are up and running now, web host has fixed

Ok, share with us what they did