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Server error 500

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15 years 3 months ago #68467 by egdavies
Server error 500 was created by egdavies
Hi,

Anyone else getting a Internal Server Error when adding an image to a item? I have tried various suggested fixes with no luck (file permissions in media folder, clean joomla install)

Any ideas?

Eddie

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15 years 3 months ago #68468 by Lefteris
Replied by Lefteris on topic Server error 500
Hi. What version are you using? I can not tell for sure but you can try the following:

1. Ensure that the php files of the component have execute permissions.
2. Check that PHP GD extension is installed.
3. Try to upload a smaller image.
4. Check that your file's size doesn't exceed the server's upload limit.

JoomlaWorks Support Team
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Please search the forum before posting a new topic :)

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15 years 3 months ago #68469 by egdavies
Replied by egdavies on topic Server error 500
Apologies,

Am using Joomla 1.5.11 with K2 2.0.0. GD is installed and I have tried small images (less than 100k) server limit should be not a problem (20MB) Which files in the component need execute permissions? (All of them?) I did have K2 v1.0.2 installed prior to this, though as I have tried v2.0.0 on a clean joomla installation and itr sill errors.

Thanks again,
Eddie

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15 years 3 months ago #68470 by egdavies
Replied by egdavies on topic Server error 500
Interesting, If I enter the image caption, credits and size overides it works.

Eddie

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15 years 3 months ago #68471 by egdavies
Replied by egdavies on topic Server error 500
Seemed to have tracked this down to some permissions issue on 1and1 hosting. I tried another host and it works fine out of the box, anyone else using 1and1?

Eddie

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15 years 2 months ago #68472 by Travis Prebble
Replied by Travis Prebble on topic Server error 500
I'm also on 1and1 and having the same problem.

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15 years 2 months ago #68473 by Travis Prebble
Replied by Travis Prebble on topic Server error 500
Problem does not occur with smaller images (under 72KB and 500x375 pixels). When I took my test image and went to 600x450 and 88KB, it failed.

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15 years 2 months ago #68474 by egdavies
Replied by egdavies on topic Server error 500
Same here. Yet if you use the attachments feature I have been able to upload quite large files. I hope the final version of K2 arrives soon! There are a number of projects that I'd love to use it on!

Eddie

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15 years 2 months ago #68475 by Travis Prebble
Replied by Travis Prebble on topic Server error 500
I have a project underway now that I'm basing on K2, so I'm hoping it comes along quickly. :)

This image size issue is a big one, though. It would be great if K2 could reference an image already on the hosted file system rather than requiring an upload.

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15 years 2 months ago #68476 by Travis Prebble
Replied by Travis Prebble on topic Server error 500
K2 team - is there anything we can provide you to help troubleshoot this issue?

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