I am using Purity Joomla template on my front end. I have K2 Installed and seems to be working in most areas however a very important area of adding an Item is not working. Each time I try to add a new item I get the 500 error "server cannot display the page". Adding categories is not a problem, adding groups is not a problem. The problem seems to be confined to just the issue of adding an ITEM.

Can someone please help here?

Hi. Do you mean you can't add items from the front end? Can you edit any items?

I cannot edit nor can I add any new items within the Item screen. Please see attached image. When I press on the "Add New" icon a 500 errror "server cannot display the page" is returned.

Can anyone help me please to resolve this issue?

Hi. A 500 error is returned by the server so it is difficult to find out what's happening. Try to search this forum as i think a similar error has been posted in the past. Also please ensure that you have the latest version of K2 and that your setup meets the requirements.

I think I have the latest verion of K2 and I believe that my server means the K2 requirements. I also searched the forum and I did not realy come across any solution to the problem.

Lefteris Kavadas said:Hi. A 500 error is returned by the server so it is difficult to find out what's happening. Try to search this forum as i think a similar error has been posted in the past. Also please ensure that you have the latest version of K2 and that your setup meets the requirements.

Hi. Go to info page on the K2 control panel and see the system checks. This way you will see if you don't meet any requirements.

Jose Pancho said:I think I have the latest verion of K2 and I believe that my server means the K2 requirements. I also searched the forum and I did not realy come across any solution to the problem.
Lefteris Kavadas said:Hi. A 500 error is returned by the server so it is difficult to find out what's happening. Try to search this forum as i think a similar error has been posted in the past. Also please ensure that you have the latest version of K2 and that your setup meets the requirements.

I can tell you it is not your template - I have no problems at all with using the Purity template - I tried to duplicate the problem on my system and couldn't - this is just an idea (I use it sometimes when trying to access other services on my web server when I get a 500 error) : right click on the "new" button and see if you get the screen in another window. It may work but I am not sure...

Otherwise, you will need to contact your hosting company and ask them. Have you checked to make sure that your SQL files are not corrupted? i.e. not missing the Items database for K2?

Viel Glück!

From looking at the system check in K2 there does not appear to be any problems with the install intself of K2. I tried the the right click open in new window suggestion and that does not work either. I belive it is a currupted Item SQL Items database that is missing in the K2. The problem is however that when I do remove and reinstall it does not fix the database. Is there anyway you may please provide me with an SQL script to recreate the Items database? Please provide instructions on how to run the script from the SQL desktop User interface. Thanks much.

Its been approximately one month now since I have posted this isssue but still no resolution and I find that there is little help in this forum in addressing the problem. Moreover it would appear that the problem is not unique to me as I have seen others in recent times posting similar problem with function to "Add New Item.

Are any of the developers out there that might be ble to help us all resolve this issue?

Jose Pancho said:From looking at the system check in K2 there does not appear to be any problems with the install intself of K2. I tried the the right click open in new window suggestion and that does not work either. I belive it is a currupted Item SQL Items database that is missing in the K2. The problem is however that when I do remove and reinstall it does not fix the database. Is there anyway you may please provide me with an SQL script to recreate the Items database? Please provide instructions on how to run the script from the SQL desktop User interface. Thanks much.

Hi. Unfortunately an interval server error can be caused for many reasons so it is very hard to help you. As i posted before if you post the system information results here we might be able to help you more. Just in luck try to increase php's memory_limit and see what happens.

Jose Pancho said:Its been approximately one month now since I have posted this isssue but still no resolution and I find that there is little help in this forum in addressing the problem. Moreover it would appear that the problem is not unique to me as I have seen others in recent times posting similar problem with function to "Add New Item.
Are any of the developers out there that might be ble to help us all resolve this issue?

Jose Pancho said:From looking at the system check in K2 there does not appear to be any problems with the install intself of K2. I tried the the right click open in new window suggestion and that does not work either. I belive it is a currupted Item SQL Items database that is missing in the K2. The problem is however that when I do remove and reinstall it does not fix the database. Is there anyway you may please provide me with an SQL script to recreate the Items database? Please provide instructions on how to run the script from the SQL desktop User interface. Thanks much.

I just started getting this problem, I was running just fine, did some cleaning up of my old no longer used components, now all of a sudden when I click the Add new Item link, in the frontend or in the admin area, I get an internal server error 500.

Really need help on this one, this issue is causing me to lose hits to my site. I need help ASAP.

Really need some assistance.

My site is not loading the form.php at all, it is erroring out and going to either a blank page via the front end, or going to a 500 internal site error in the administration page.

Never mind I fixed it by restoring files, thanks K2 support for not helping me yet again.

I had gotten an error everytime I click to save an item in K2.

Fatal error: Call to undefined function mb_internal_encoding() in /home/sandboxs/public_html/administrator/components/com_k2/tables/k2item.php on line 74

 

(Joomla 1.5) (PHP 5.2.9) The only way I could see what the error is it to;

1. Go to Global Configuration

2. Click on the SERVER link

3. Then change the Error Reporting to maximum.

4. Do what you were doing before and this time Joomla should tell you exact what the error is, that is how I got the about error text to know what the error is.

 

Now, what I did is talked to my hosting company about adding a "multibyte PHP" extension to my server. the "mb_internal_encoding" is trying to call something there but can not do what it needs to do because it needs the multibyte string running. This is from what I understand, please anyone can correct me as I got most of this information dealing with people over at JoomlaXTC and Liquidweb.

 

I am still awaiting the "mutlibyte PHP" to my server so I can then test this inclusive theory and then I will let you know. This might help the 500 error as well.

Hi you guys,

 

I have the same problem, i just face this problem 10 min ago i have tried to uninstall and install the latest version, not working

all most the same configuration like this

Web Server Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP version 5.2.9 MySQL version 5.1.30 GD image library bundled (2.0.34 compatible) Multibyte string support Enabled Upload limit 64M Memory limit 64M Open remote files (allow url fopen) Yes Simple Image Gallery Plugin Not installed Simple Image Gallery PRO Plugin Installed AllVideos Plugin Not installed Directory Permissions Check Result media/k2 Writable media/k2/attachments Writable media/k2/categories Writable media/k2/galleries Writable media/k2/items Writable media/k2/users Writable media/k2/videos Writable cache Writable Modules Check Result mod_k2_content Installed mod_k2_comments Installed mod_k2_tools Installed mod_k2_login Installed Plugins Check Result System - K2 Installed - Enabled User - K2 Installed - Enabled Search - K2 Installed - Enabled

 

 

 

 

hey hey i just figure out and it was  this SEOSimple plugin and disabling it works creating new items.

Good luck you guys probably the administrators will briefly put some justification why this is happening.