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Category creation error

  • Sergio Lopez
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14 years 9 months ago #85470 by Sergio Lopez
Category creation error was created by Sergio Lopez
Hi 
I am having a problem when creating a new K2 category on my site. Every time i click on the SAVE BUTTON i just get a completely white BLANK page, no errors no messages, and the new category is not created in the database and can't be seen on the k2 categories tab. 

Why is this happening? Thank you so much

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14 years 9 months ago #85471 by william white
Replied by william white on topic Category creation error
Check your Joomla Global settings on the Server Tab and be sure Error Reporting is set to Maximum
and see if it will tell you what the error is.
Did it work before? If not reinstall, if yes, what is different now?
Have you installed a plugin recently? is so, disable it and try again

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14 years 9 months ago #85472 by Sergio Lopez
Replied by Sergio Lopez on topic Category creation error
Hi William.

Thank you. With the errors set to maximun i just get this error now:

Fatal error: Call to undefined function mb_internal_encoding() in /.../administrator/components/com_k2/tables/k2category.php on line 49

Maybe do you know what is this about? Thank you again

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14 years 9 months ago #85473 by william white
Replied by william white on topic Category creation error
Have your server host turn this on!
search this forum for mb_internal_encoding

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14 years 9 months ago #85474 by william white
Replied by william white on topic Category creation error
YOu can verify this with phpmyadmin
it should say MySQL charset: UTF-8 when you look at the database

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14 years 9 months ago #85475 by Sergio Lopez
Replied by Sergio Lopez on topic Category creation error
Thank you again for your fast response. Charset is UTF-8 at this moment.

About mb_internal_encoding can you please help me?

I dont know where can i set this up? I am not a server expert, my host uses a common Cpanel Interface, where can I turn on mb_internal_encoding?

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