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K2 causing problem when trying to move to new virtual dedicated server

  • eleni pantazi
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13 years 5 months ago #95504 by eleni pantazi
Hello,

i am getting a white screen trying to transfer my website. i use Akeeba to transfer from my shared hosting to my Cpanel Virtual Dedicated server.. i have two similar website the only difference is the one with the K2 component is causing this problem.. when trying to transfer.. 

please inform me of what i should do to fix this problem..

 

eleni

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13 years 5 months ago #95505 by william white
K2 shouldnt interfere with akeeba kickstart restoration of a site reguardless of where you are kickstarting it to. The error if one should come up when you load the site on a server isnt k2 friendly. If you have already got the site to load, check with the host and first be sure you have mb_encoding enabled on the new server.

The transfer of the files and tables by akeeba are only automations (very good ones) of things you can do manually

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13 years 5 months ago #95506 by eleni pantazi
hi its not akeeba its got to be something between the godaddy virtual server and k2  component

korthiandros.com/1 see error

 

how do i have mb_encoding enabled?

 

thank you for you response william..

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13 years 5 months ago #95507 by william white
how do i have mb_encoding enabled

Eaisest to call godaddy if your server is assisted

I had both vps and dedicated with godaddy and they can make it work with k2

 

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13 years 5 months ago #95508 by eleni pantazi
there not helping me.. they want to charge me for assistance.. thats a joke..

 

its not managed.. i manage it myself.. i went in and changed some settings but it did not work

 

 im thinking i need to change the php.ini file.. do you know how to do this?

does any one know? 

i have a vps with cpanel access with webhost manager  i went to the php editor

i found these options.. 




highlight.string

#DD0000 **DEFAULT**, Click to Edit

Multibyte String
mbstring.detect_order

auto **DEFAULT**, Click to Edit

Multibyte String
mbstring.encoding_translation

OffOn

Multibyte String
mbstring.func_overload

0 **DEFAULT**, Click to Edit

Multibyte String
mbstring.http_input

auto **DEFAULT**, Click to Edit

Multibyte String
mbstring.http_output

SJIS **DEFAULT**, Click to Edit

Multibyte String
mbstring.internal_encoding



Multibyte String
mbstring.language



Multibyte String
mbstring.substitute_character



 

 

 

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13 years 5 months ago #95509 by william white
I was told the same thing sorta of...." We dont have a mutual problem" was what i was told.

www.php-editors.com/php_manual/function.mb-internal-encoding.html

I would search for documentation on the exact vps your working with on godaddys knowlegebase and backup before changing things around

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13 years 5 months ago #95510 by eleni pantazi
nope i cant find a solution i guess i have to either remove k2 and make site from skretch with out it or change server company....

 

thanks anyway

 

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