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Cannot add Tags
- Wayne Glen
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13 years 5 months ago #97399
by Wayne Glen
Cannot add Tags was created by Wayne Glen
Hopefully someone has a fix for this...
When I try and add tags, nothing happens. In an item, I highlight the tag i want and hit the arrow to add it, nothing happens. When adding a menu item for display by tag, all fields work except choosing the tag - the window opens with the tag list, but when i click on the tag, nothing happens.
The only time tags work is to add/delete a tag in the Tags Tab.
Tried in IE, Chrome, Firefox - not a browser issue.
Thanks in advance,
W.
When I try and add tags, nothing happens. In an item, I highlight the tag i want and hit the arrow to add it, nothing happens. When adding a menu item for display by tag, all fields work except choosing the tag - the window opens with the tag list, but when i click on the tag, nothing happens.
The only time tags work is to add/delete a tag in the Tags Tab.
Tried in IE, Chrome, Firefox - not a browser issue.
Thanks in advance,
W.
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- AlanOhara
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13 years 5 months ago #97400
by AlanOhara
Replied by AlanOhara on topic Cannot add Tags
Grrr.... I too have this problem, on serveral sites. I was hoping this issue has been resolved. sigh.
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- AlanOhara
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13 years 5 months ago #97401
by AlanOhara
Replied by AlanOhara on topic Cannot add Tags
Thats a Bingo!
community.getk2.org/forum/topics/tags-not-working-when-image
try this out, it worked for me. I can only add tags using the add/select method. Tags stick on the item, they display on the item in front end...
YAAAAAY!!!
community.getk2.org/forum/topics/tags-not-working-when-image
try this out, it worked for me. I can only add tags using the add/select method. Tags stick on the item, they display on the item in front end...
YAAAAAY!!!
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- trogladyte
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6 years 9 months ago #166746
by trogladyte
Replied by trogladyte on topic Cannot add Tags
FRONTEND: One of my clients has just reported this problem on one of his sites (the other works fine). I have just tried to add an article and tags will just not add. I can type a tag into the field, but pressing enter doesn't save the tag. The tag doesn't disappear, but doesn't save. If I save the article it saves without issue, but the tag I typed in disappears.
BACKEND: If I add an article, or edit the one previously saved on the frontend, tags add perfectly and without issue.
Tags were working previously. Other than an upgrade to Joomla 3.8.5, the site has been unchanged.
BACKEND: If I add an article, or edit the one previously saved on the frontend, tags add perfectly and without issue.
Tags were working previously. Other than an upgrade to Joomla 3.8.5, the site has been unchanged.
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- Krikor Boghossian
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6 years 9 months ago #166769
by Krikor Boghossian
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Krikor Boghossian on topic Cannot add Tags
Hello,
Are your overrides up to date?
Are your overrides up to date?
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
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- trogladyte
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6 years 3 months ago #168759
by trogladyte
Replied by trogladyte on topic Cannot add Tags
Sorry I haven't replied before now - I thought the client was no longer having issues, but he's just complained about this issue again.
I'm not sure what overrides you're referring to - I don't believe I have any for this site. K2 is up to date as is Joomla. But still I can't add tags from the frontend.
I'm not sure what overrides you're referring to - I don't believe I have any for this site. K2 is up to date as is Joomla. But still I can't add tags from the frontend.
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- JoomlaWorks
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6 years 3 months ago #168771
by JoomlaWorks
Fotis / JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by JoomlaWorks on topic Cannot add Tags
If it's the frontend, it's probably a JS issue coming from the site's template or some system plugin being loaded in the background. You'll have to provide more info. If you need us to have a look directly, use our contact form to send us temporary user access to the site with instructions on how to get to the K2 item form.
If you can't do that, open up Dev Tools in your browser and switch to the Console tab. Reload the item form and check for any errors (in red). Paste them back here. The errors may trigger only when you attempt to add a tag, not just loading the K2 item form in the frontend.
If you can't do that, open up Dev Tools in your browser and switch to the Console tab. Reload the item form and check for any errors (in red). Paste them back here. The errors may trigger only when you attempt to add a tag, not just loading the K2 item form in the frontend.
Fotis / JoomlaWorks Support Team
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- trogladyte
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6 years 2 months ago #168819
by trogladyte
Replied by trogladyte on topic Cannot add Tags
Hi Fotis
I inspected, but the console shows no errors. All that shows is JQMIGRATE: Migrate is installed, version 1.4.1 (in black). I'll send you a message with login details, etc in the contact form. Thanks.
I inspected, but the console shows no errors. All that shows is JQMIGRATE: Migrate is installed, version 1.4.1 (in black). I'll send you a message with login details, etc in the contact form. Thanks.
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- JoomlaWorks
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6 years 2 months ago #168826
by JoomlaWorks
Fotis / JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by JoomlaWorks on topic Cannot add Tags
Can you install the dev version please?
github.com/getk2/k2/archive/master.zip
Check again and if the issue persists, let me know.
github.com/getk2/k2/archive/master.zip
Check again and if the issue persists, let me know.
Fotis / JoomlaWorks Support Team
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- trogladyte
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6 years 2 months ago #168827
by trogladyte
Replied by trogladyte on topic Cannot add Tags
Thanks Fotis. Unfortunately, that didn't work. I have another site for this client - www.tastecaliforniatravel.com - which uses the same template creator and has (or had) the same version of K2 installed, but it works flawlessly. So it's something about this particular site.
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