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Cannot Save new or existing Items

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Kevin Struck
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12 years 1 day ago #104416 by Kevin Struck

Cannot Save new or existing Items was created by Kevin Struck

I did the upgrade over the weekend and received that CPANEL error but I also cannot save any new or existing content. After hitting the Save or Save and Close button, I just get a blank page. The edits I made are lost or the item I created is lost.

I reverted back to the old version and I am still having the issue.

Anyone else seeing this issue? Any fix for it?

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Lefteris
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12 years 1 day ago #104417 by Lefteris

Replied by Lefteris on topic Re: Cannot Save new or existing Items

Turn on error reporting to see the error. Also note that K2 2.6 is ONLY compatible with 1.5, 2.5 and 3 versions of Joomla!

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Kevin Struck
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12 years 1 day ago #104418 by Kevin Struck

Replied by Kevin Struck on topic Re: Cannot Save new or existing Items

I am using Joomla 2.5.7

Here is the error:

500 - **An error has occurred.**
DateTime::__construct() [datetime.--construct]: Failed to parse time string (**2012-10-03 15:42:55**) at position 0 (*): Unexpected character

**Return to Control Panel**

Call stack
# Function Location
1 JAdministrator->dispatch() /home/xxx/public_html/administrator/index.php:46
2 JError::raiseError() /home/xxx/public_html/administrator/includes/application.php:164
3 JError::raise() /home/xxx/public_html/libraries/joomla/error/error.php:251

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Lefteris
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12 years 1 day ago #104419 by Lefteris

Replied by Lefteris on topic Re: Cannot Save new or existing Items

Turn off language debugging when you are on a production site. Joomla! puts those asterisks around the date to indicate that the date is translated but this causes PHP to throw an error when tries to parse the date. So enable just system debugging and try again.

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Kevin Struck
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12 years 21 hours ago #104420 by Kevin Struck

Replied by Kevin Struck on topic Re: Cannot Save new or existing Items

As requested, I turned that off.

Now the only button that works is the CANCEL button. "Save", "Save and New" and "Save and Close" do not function at all.

The only errors I see on the page are:

Notice: Please install JoomlaWorks Simple Image Gallery Pro plugin if you want to use the image gallery features of K2!
Notice
Notice: Please install JoomlaWorks AllVideos plugin if you want to use the full video features of K2!
Please select a category first to retrieve its related "Extra Fields"...

These happen when I am creating a new item or editing an existing. For editing an existing, there is already a category selected obviously but still get the error.

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Lefteris
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12 years 19 hours ago #104421 by Lefteris

Replied by Lefteris on topic Re: Cannot Save new or existing Items

Try to:

1 . Use the K2 SVN version.
2. If the issue is not resolved with the SVN version check your browser for javascript errors and let me know.

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Kevin Struck
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12 years 18 hours ago - 12 years 17 hours ago #104422 by Kevin Struck

Replied by Kevin Struck on topic Re: Cannot Save new or existing Items

Where do I download that?

EDIT: Never mind, found it.

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Kevin Struck
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12 years 17 hours ago #104423 by Kevin Struck

Replied by Kevin Struck on topic Re: Cannot Save new or existing Items

Now the Save buttons work, but after I click save I get a blank white page. The Source code is showing this, it is like it just stops loading the code:

<!--[if lt IE 7]>
<div style="border:1px solid #F7941D;background:#FEEFDA;text-align:center;clear:both;height:75px;position:relative;margin-bottom:16px;">
  <div style="position:absolute;right:3px;top:3px;font-family:courier new;font-weight:bold;">
  	<a href="#" onclick="javascript:this.parentNode.parentNode.style.display='none';return false;"><img src="/media/k2/assets/images/ie6nomore/ie6nomore-cornerx.jpg" style="border:none;" alt="Close this notice"/></a>
  </div>
  <div style="width:640px;margin:0 auto;text-align:left;padding:0;overflow:hidden;color:black;">
    <div style="width:75px;float:left;">
    	<img src="/media/k2/assets/images/ie6nomore/ie6nomore-warning.jpg" alt="Warning!"/>
    </div>
    <div style="width:275px;float:left;font-family:Arial,sans-serif;">
      <div style="font-size:14px;font-weight:bold;margin-top:12px;">
      	You are using an outdated browser      </div>
      <div style="font-size:12px;margin-top:6px;line-height:12px;">
      	For a better experience using this site, please upgrade to a modern web browser.      </div>
    </div>
    <div style="width:75px;float:left;"><a href="http://www.firefox.com" target="_blank"><img src="/media/k2/assets/images/ie6nomore/ie6nomore-firefox.jpg" style="border:none;" alt="Get Firefox 3.5"/></a></div>
    <div style="width:75px;float:left;"><a href="http://www.browserforthebetter.com/download.html" target="_blank"><img src="/media/k2/assets/images/ie6nomore/ie6nomore-ie8.jpg" style="border:none;" alt="Get Internet Explorer 8"/></a></div>
    <div style="width:73px;float:left;"><a href="http://www.apple.com/safari/download/" target="_blank"><img src="/media/k2/assets/images/ie6nomore/ie6nomore-safari.jpg" style="border:none;" alt="Get Safari 4"/></a></div>
    <div style="float:left;"><a href="http://www.google.com/chrome" target="_blank"><img src="/media/k2/assets/images/ie6nomore/ie6nomore-chrome.jpg" style="border:none;" alt="Get Google Chrome"/></a></div>
  </div>
</div>
<![endif]-->
<div id="k2AdminContainer" class="K2AdminViewItem isJ16orLater">

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Kevin Struck
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12 years 17 hours ago #104424 by Kevin Struck

Replied by Kevin Struck on topic Re: Cannot Save new or existing Items

Looks like I found the issue.

I removed something called "Smart Search", and replaced it with a different search component (AcePRO) as requested by client. I unpublished all the smart search plugins, but did not realize there was a K2-SmartSearch plugin.

I unpublished the K2-SmartSearch plugin and now everything is working as expected.

Question is should I now go back to the regular k2 version or just leave the SVN version installed?

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