Hi community!

These questions have been asked before - I've searched for hours and hours and I'm so frustrated. I love the idea of K2 and love what it says it should do but I'm not getting it to work and I don't know what step to take next.

I've installed, reset the entire setup with new installation of Joomla 2.5.7 and new installation of K2 2.6.1. I've repaired the database (it didn't need it but I thought I'd try it), I've cleared site cache, cleared browser cache, tried various browsers on different systems including Firefox and Safari on Mac OS X 10.8.2 and Internet Explorer on Windows7. Every suggested fix but nothing works.

The result:
1. JSON Error for Media Manager - I can't access any of the media through the K2 media manager
2. Purchased Image Gallery Pro won't work because I can't access the media manager
3. No control panel quick icons.

I am new to all of this and any ideas and help you can provide would be great!
Thank you.

are you on a live site or localhost?

Thanks William for reaching out. I'm on a live site. I've just added a screenshot of the system information. I hope that helps.

Thanks again!

Hi,
after a lot of "blood, sweat and tears" my K2 quick icons showed up again after i disabled the "advanced module manger" (nonumber).
Now i'm really not sure wheter to disclaim the qick icons or the "advanced module manager" which is a real helpful extension.
regards hu

@Corrie

Try to set error reporting to none through Joomla! configuration if K2, or any other extension is generating an error it will break the JSON response and the media manager. Regarding the K2 Quickicons, it's just a module. Go to Administrator modules and ensure it is published.