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[SOLVED] Problem when Comment Submit with reCapchta
- Martin
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10 years 11 months ago #111537
by Martin
Replied by Martin on topic Re: Problem when Comment Submit with reCapchta
Hi Krikor, many thanks for your reply.
I've verified the correct setup several times and in various order. Already ran the akeeba admin tools but it still doesn't work…
I also used different color-shemas for joomla component and K2 component to identify which one is loading - but it always shows the color according to the setting in K2.
Is is possible that a wrong setting/configuration of the server causes the issue? I am currently creating a backup of the site and will host in on another server...
I've verified the correct setup several times and in various order. Already ran the akeeba admin tools but it still doesn't work…
I also used different color-shemas for joomla component and K2 component to identify which one is loading - but it always shows the color according to the setting in K2.
Is is possible that a wrong setting/configuration of the server causes the issue? I am currently creating a backup of the site and will host in on another server...
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- Martin
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10 years 11 months ago #111538
by Martin
Replied by Martin on topic Re: Problem when Comment Submit with reCapchta
In fact it seems to be problem on the server config. A backup, created with
Akeeba Backup
and restored on another server, works properly.
..any idea how to get into troubleshooting?
Thanks
Martin
..any idea how to get into troubleshooting?
Thanks
Martin
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- Krikor Boghossian
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10 years 11 months ago #111539
by Krikor Boghossian
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Krikor Boghossian on topic Re: Problem when Comment Submit with reCapchta
I would check the path to my /log and /tmp folders first.
Then the PHP version and ask if my host is blocking any commands that Joomla! needs in order to function properly.
Finally I would also check the owner and the group that my folders belong to, in order to make sure that there aren't any conflicts.
Then the PHP version and ask if my host is blocking any commands that Joomla! needs in order to function properly.
Finally I would also check the owner and the group that my folders belong to, in order to make sure that there aren't any conflicts.
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
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10 years 11 months ago #111540
by Martin
Replied by Martin on topic Re: Problem when Comment Submit with reCapchta
Ok, I verified the path to /logs and /tmp are correct. PHP version is 5.3 and I am using iMSCP as hosting software. One month ago, it worked properly.
I restored the backup, which is working on that other server, to a temporarily created "domain" (using imscp) and it didn't work. That shows me that the problem is related to the server configuration.
What's the fastest way to recover? I guess to save backups of the sites, re-install the server, and import the sites again? :dry:
I restored the backup, which is working on that other server, to a temporarily created "domain" (using imscp) and it didn't work. That shows me that the problem is related to the server configuration.
What's the fastest way to recover? I guess to save backups of the sites, re-install the server, and import the sites again? :dry:
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- Krikor Boghossian
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10 years 11 months ago #111541
by Krikor Boghossian
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Krikor Boghossian on topic Re: Problem when Comment Submit with reCapchta
I would use Akeeba Backup to get the entire site and DB into a .zip file.
I would then test them locally and then redeploy the server.
I would then test them locally and then redeploy the server.
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
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- Martin
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10 years 11 months ago #111542
by Martin
Replied by Martin on topic Re: Problem when Comment Submit with reCapchta
Finally I solved the problem. It was something completely different:
For some reason, my server resolved the domain google.com in an ipv6 adress instead of v4.
ping was OK, but curl -v google.com resolved as ipv6 adress first:
Therefore, the fsocketopen() method did neither get any response nor a timeout.
For a temporary solution, in the file administrator/components/com_k2/lib/recaptchalib.php I replaced the url of RECAPTCHA_API_SERVER and RECAPTCHA_VERIFY_SERVER with one of google's ip's:
Address: 173.194.70.138
Address: 173.194.70.113
Address: 173.194.70.102
Address: 173.194.70.100
Address: 173.194.70.101
Address: 173.194.70.139
For some reason, my server resolved the domain google.com in an ipv6 adress instead of v4.
ping was OK, but curl -v google.com resolved as ipv6 adress first:
root@abc:# curl -v google.com
* About to connect() to google.com port 80 (#0)
* Trying 2a00:1450:4001:c02::8b... Timeout
* Trying 173.194.70.101... connected
* Connected to google.com (173.194.70.101) port 80 (#0)
Therefore, the fsocketopen() method did neither get any response nor a timeout.
For a temporary solution, in the file administrator/components/com_k2/lib/recaptchalib.php I replaced the url of RECAPTCHA_API_SERVER and RECAPTCHA_VERIFY_SERVER with one of google's ip's:
Address: 173.194.70.138
Address: 173.194.70.113
Address: 173.194.70.102
Address: 173.194.70.100
Address: 173.194.70.101
Address: 173.194.70.139
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