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Fatal error: Class 'K2HelperHTML' not found

  • Alexander
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11 years 3 months ago - 7 years 8 months ago #114482 by Alexander
Hey,

I have just installed K2 v2.6.6. on my Joomla v.3.1.1

After installing the website shows the following failure:
		Last edit: 7 years 8 months ago  by Alexander.			

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  • Krikor Boghossian
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11 years 3 months ago #114483 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: Fatal error: Class 'K2HelperHTML' not found
Hello Marvin,

What other extensions are you using? Also please try reinstalling K2. I just tested 2.6.6 on a 3.1.1 Joomla! site in MAMP and it worked perfectly.

JoomlaWorks Support Team
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  • Alexander
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11 years 3 months ago - 7 years 8 months ago #114484 by Alexander
Hey,

thanks for your answer.

I have used Joomla and K2 with XAMPP and I got the failure...
Now I tested it on the webserver and it worked!

Regards

Alex
Last edit: 7 years 8 months ago by Alexander.

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  • Kompyuternaya Pomosch
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11 years 3 months ago #114485 by Kompyuternaya Pomosch
Replied by Kompyuternaya Pomosch on topic Re: Fatal error: Class 'K2HelperHTML' not found
I have a big problem with that. Everything worked fine, but after updating the template, a fatal error.
Fatal error: Class 'K2HelperHTML' not found in /home2/alexhelp/public_html/holodprom.com/plugins/system/k2/k2.php on line 55

Support Re:
It's problem with order of K2 System plugin, please follow steps below to solve problem

1/ In your Joomla Administration access the Extensions>Plug-in Manager.
2/ Set the type to system
3/ Re-order the System-K2 to load higher then the System-JSN Framework

I'm going to fix your problem based in admin info that you gave it, but when I tried it, it's wrong.

Thank you,

Best regards,
Support Department.


For two days I can not solve the problem.
Help, who can?
holodprom.com/

Do not know how to work a mouse, work with a shovel!

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  • Krikor Boghossian
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11 years 3 months ago #114486 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: Fatal error: Class 'K2HelperHTML' not found
Yes, you made your point clear with your avatar :) (just joking).

Which version of K2 are you using? If you updated your template you probably need to update K2 as well.
Since this is a template specific and related to JSN Framework, issue I am not able to assist you on this one. I am sure the template developers will assist you with your issue.

PS. Please backup before doing anything.

JoomlaWorks Support Team
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