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K2 White Screen Overnight

  • Luke Walsh
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11 years 3 months ago #114710 by Luke Walsh
K2 White Screen Overnight was created by Luke Walsh
Hi

Overnight K2 has stop working on our website. Everything else seems to be working fine the only problem seems to be when trying to save a new article or update and old one. This error happens with a blank white screen.

Warning: strtoupper() expects parameter 1 to be string, array given in httpdocs/libraries/joomla/environment/request.php on line 104

The PHP version is 5.3.3
Joomla is 2.5.11

No recent changes were made to the server it just seemed to have happened over night.

Your help would be greatly appreciated!

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  • Krikor Boghossian
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11 years 3 months ago #114711 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 White Screen Overnight
Hello Luke,

I am not sure why this library is causing this error.
You should backup (very important) and try reinstalling Joomla! and K2's latest version.

Then backup your DB as well (if you are not using Akeeba Backup) and repair and optimise all your tables.

JoomlaWorks Support Team
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  • Luke Walsh
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11 years 3 months ago #114712 by Luke Walsh
Replied by Luke Walsh on topic Re: K2 White Screen Overnight
I have Akeeba Backup so I should backup the current version.

Delete everything, reinstall a fresh Joomla and restore the back up from Akeeba?

If I backup the current Joomla, won't that just restore the problem?

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  • Krikor Boghossian
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11 years 3 months ago #114713 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 White Screen Overnight
Back it up as well in order to have a starting point. A lot can go wrong so it's good to have a worst case scenario, trust me on this one.

I would not go as far as deleting everything at start.
I would make sure my server was up and running and it is not facing any hardware issues (your hosting partner will know better, I am sure).

I would just reinstall K2 and Joomla! at first and see how that goes. Let me know how that went.

JoomlaWorks Support Team
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  • Luke Walsh
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11 years 3 months ago #114714 by Luke Walsh
Replied by Luke Walsh on topic Re: K2 White Screen Overnight
I have restored the sever to a back up a couple days ago.

Issue has disappeared :) not sure what caused it but will take another backup in a day or two just in case


Thanks for your help!

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