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K2 ver 2.6.7 - 500 error
- cegi
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I have a strange problem - my joomla reports me that is a update ready from my 2.6.0 to 2.6.7 ??
So i install it but whe i try to add new article it show me a blank page with 500 error.
Can you tell me what it is a problem ?
Thanks
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- Krikor Boghossian
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You have to turn on error reporting to see what the actual error is.
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- cegi
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I'd have to install the new version and it causes an error 500 - so I do not want to do that, because the instability of the new K2.
and the error is - error 500 and link "back to main ..."
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- Krikor Boghossian
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- WebKnight
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Clicking "Add New Item" or trying to edit a item gives the following error page with debug on.
500 - An error has occurred.
XML file did not load
Return to Control Panel
Call stack
# Function Location
1 JAdministrator->dispatch() /public_html/administrator/index.php:46
2 JError::raiseError() /public_html/administrator/includes/application.php:164
3 JError::raise() /public_html/libraries/joomla/error/error.php:251
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- cegi
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WebKnight wrote: Same here. Updated my k2 2.6.6 site to 2.6.7 as it notified me there was a update. Gives the 500 error when trying to add or edit a article. Had to downgrade back to 2.6.6.
Clicking "Add New Item" or trying to edit a item gives the following error page with debug on.
500 - An error has occurred.
XML file did not load
Return to Control Panel
Call stack
# Function Location
1 JAdministrator->dispatch() /public_html/administrator/index.php:46
2 JError::raiseError() /public_html/administrator/includes/application.php:164
3 JError::raise() /public_html/libraries/joomla/error/error.php:251
So now you have a answer - i will not install it because it is not a stable version - please check it and re upload a good version.
Thanks:)
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- Krikor Boghossian
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It's fixed now. Make sure you hit "Find updates" again to refresh the K2 update file from our server.
The problem occured because there was no Joomla! 3.1 specific definition in the XML update file on our server - we had update blocks for Joomla! 2.5 and 3.0. All sorted now.
Also make sure you are not trying to upgrade on Joomla! 1.6/1.7 since these versions are not supported
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- WebKnight
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Purged Cache/ Expired Cache
Updated again through Extension Manager
Still same 500 error when trying to add &/or edit a item
500 - An error has occurred.
XML file did not load
Return to Control Panel
Call stack
# Function Location
1 JAdministrator->dispatch() /public_html/administrator/index.php:46
2 JError::raiseError() /public_html/administrator/includes/application.php:164
3 JError::raise() /public_html/libraries/joomla/error/error.php:251
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- cegi
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WebKnight wrote: Running Joomla! version, 2.5.11 & K2 v2.6.6
Purged Cache/ Expired Cache
Updated again through Extension Manager
Still same 500 error when trying to add &/or edit a item
500 - An error has occurred.
XML file did not load
Return to Control Panel
Call stack
# Function Location
1 JAdministrator->dispatch() /public_html/administrator/index.php:46
2 JError::raiseError() /public_html/administrator/includes/application.php:164
3 JError::raise() /public_html/libraries/joomla/error/error.php:251
in my 2.5.11 joomla only stable version of K2 is v2.6.0... yesterday i try to instal once again nevest version but when i try to add new article it show me again blank page with info "Error 500" and back to main menu - thats all...
so i instal 2.6.0 and it look that i need to stay with it.....
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- Krikor Boghossian
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Since you are using an older version of K2 your overrides will probably need some upgrading as well. (Possibly register and profile.php and the mod_k2_user module)
PS. always backup first.
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- WebKnight
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- Krikor Boghossian
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Which version of PHP are you using?
What other extensions are you using?
Is your site native 2.5.x or it started as a 1.7.x?
Sorry for sounding a bit like a Gestapo Officer but I want to reproduce the error.
Regards.
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- George Skordilis
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"This issue is from K2.
Please go through \administrator\components\com_k2\models.
Rename the userGroup.xml -> usergroup.xml
If you have any other question please let me know."
Please is there a fix for this?
Edit/Update:
I tried installing a fresh copy and update through Joomla extensions update and I have the exact same result on 3 different websites. I only see this error on new/edit item and new/edit category on the backend.
I'd be glad to be of help to anyone, regarding services related to:
Web Design - Development - Support / Mobile Apps / Linux-based cPanel Servers
---
www.gsproject.gr
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- WebKnight
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Krikor Boghossian wrote: The truth is I have tested it with multiple of 2.5.11 sites and all updated without a hassle so I wiil need some more information on your setup since I will try to reproduce the error.
Which version of PHP are you using?
What other extensions are you using?
Is your site native 2.5.x or it started as a 1.7.x?
Sorry for sounding a bit like a Gestapo Officer but I want to reproduce the error.
Regards.
From information tab in K2 section
System information
Check Result
Web Server Apache
PHP version 5.3.24
MySQL version 5.5.32-cll
GD image library bundled (2.0.34 compatible)
Multibyte string support Enabled
Upload limit 10M
Memory limit 64M
Open remote files (allow url fopen) Yes
Directory permissions
Check Result
media/k2 Writable
media/k2/attachments Writable
media/k2/categories Writable
media/k2/galleries Writable
media/k2/items Writable
media/k2/users Writable
media/k2/videos Writable
cache Writable
K2 Modules
Check Result
mod_k2_comments Installed
mod_k2_content Installed
mod_k2_tools Installed
mod_k2_user Installed
mod_k2_users Installed
mod_k2_quickicons (administrator) Installed
mod_k2_stats (administrator) Installed
K2 Plugins
Check Result
Finder - K2 Installed - Enabled
Search - K2 Installed - Enabled
System - K2 Installed - Enabled
User - K2 Installed - Enabled
Third-party Extensions
Check Result
AllVideos (plugin) Installed
Simple Image Gallery Pro (plugin) Installed
----extensions enabled are---
akeeba
alphauserpoints
Kunena
JCE Editor
Jevents
Menu Accordeon CK
Community Builder
b2j social sharer
Disqus for K2
jAntispam
uddeim (not using)
Sexy Contact Form
ByeByeGenerator
System-AntiCopy
And i've always used Joomla 2.5 and only upgraded with every new update for that version. Never used 3.0 or 1.7.
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- spozzati
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500 - There was an error.
The XML file is loaded
Back to Control Panel
solutions?
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- cegi
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George Skordilis wrote: Dear all, hello. I confirm the exact same error too. Joomla 2.5.11 with K2 2.6.7 (fresh install). I know 3 partners who have the exact same problem and there are several forums other than K2, where people are looking for a solution. I have found only this, but it doesn't work:
"This issue is from K2.
Please go through \administrator\components\com_k2\models.
Rename the userGroup.xml -> usergroup.xml
If you have any other question please let me know."
Please is there a fix for this?
Edit/Update:
I tried installing a fresh copy and update through Joomla extensions update and I have the exact same result on 3 different websites. I only see this error on new/edit item and new/edit category on the backend.
Hi, NO! it is not working... i still have this strange error ( attached ) // error is in polish lang
do you have any other sugestion ?
Attachment not found
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- George Skordilis
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Why isn't anybody from K2 team answering? This is a problem that trully exists.
I'd be glad to be of help to anyone, regarding services related to:
Web Design - Development - Support / Mobile Apps / Linux-based cPanel Servers
---
www.gsproject.gr
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- Mindbullets
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I'm experiencing the same issue,
after upgrading from 2.6.6 to 2.6.7 i get "error 500 could not load xml file"..
I get this error when I try to create/modify a k2 item (frontend/backend)
I can confirm it occurs only after upgrading to 2.6.6 to 2.6.7
I could reproduce this exact behaviour on my test server and on my localhost (windows/xampp)
I reproduced it with last two joomla versions (2.5.13 - 2.5.14).
It seems not to be related to any server misconfiguration.
Any advice before updating on my production site would be gladly appreciated : )
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- Keith Dick
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On the 2.5.11 site I re-installed K2 in the Extension Manager but still have the error.
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- Robert Rosko
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Have researched many different possible solutions, none of them having any impact - The usergroup.xml file is already named correctly, so no need to change it.
Thought K2 might be a good solution for a project I'm working on, guess I found the answer I was looking for...
K2 Info -
Web Server Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
PHP version 5.3.17
MySQL version 5.0.96-community
GD image library bundled (2.0.34 compatible)
Multibyte string support Enabled
Upload limit 64M
Memory limit 64M
Open remote files (allow url fopen) Yes
media/k2 Writable
media/k2/attachments Writable
media/k2/categories Writable
media/k2/galleries Writable
media/k2/items Writable
media/k2/users Writable
media/k2/videos Writable
cache Writable
mod_k2_comments Installed
mod_k2_content Installed
mod_k2_tools Installed
mod_k2_user Installed
mod_k2_users Installed
mod_k2_quickicons (administrator) Installed
mod_k2_stats (administrator) Installed
Finder - K2 Installed - Enabled
Search - K2 Installed - Enabled
System - K2 Installed - Enabled
User - K2 Installed - Enabled
AllVideos (plugin) Installed
Simple Image Gallery Pro (plugin) Not Installed
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