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Rate this item NOT Working
- James Royal
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11 years 3 weeks ago #118208
by James Royal
Rate this item NOT Working was created by James Royal
Hi
i just upgraded to K2 v2.6.7 but the "Rate this item -Voting" has stopped
The Thanks for voting keeps on popping up but no votes are added
I have been up & down all the settings but cant see any mistakes
Joomla! 2.5.14
I am using the latest version on every thing that I have installed
Any ideas ??
i just upgraded to K2 v2.6.7 but the "Rate this item -Voting" has stopped
The Thanks for voting keeps on popping up but no votes are added
I have been up & down all the settings but cant see any mistakes
Joomla! 2.5.14
I am using the latest version on every thing that I have installed
Any ideas ??
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- Yiota
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11 years 2 weeks ago #118209
by Yiota
Replied by Yiota on topic Re: Rate this item NOT Working
Hello James,
Could you provide a link to your site?
Thank you.
Could you provide a link to your site?
Thank you.
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- James Royal
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11 years 2 weeks ago #118210
by James Royal
Replied by James Royal on topic Re: Rate this item NOT Working
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- Yiota
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11 years 2 weeks ago #118211
by Yiota
Replied by Yiota on topic Re: Rate this item NOT Working
I saw that you have replaced the transparent_star.gif image with one of your own. The problem is that there is no star for the non voted state (only for the hover and voted states) which makes it impossible to either see it or vote without hovering so the stars appear.
Just replace your transparent_star.gif icon with the correct one. See how the original .gif is.
Just replace your transparent_star.gif icon with the correct one. See how the original .gif is.
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- James Royal
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11 years 2 weeks ago - 11 years 2 weeks ago #118212
by James Royal
Replied by James Royal on topic Re: Rate this item NOT Working
Hi
Thanks for that
The problem is not with the stars as when I upgraded the stars and my custom colours got over written but It still failed to work
Because I am in China ( if I get Blocked) I use a second site as a test/backup site which is working fine
DalianXpat.com Backup
Cheers
James
( please don't ask why COM is the backup and ORG the main ) :lol:
Thanks for that
The problem is not with the stars as when I upgraded the stars and my custom colours got over written but It still failed to work
Because I am in China ( if I get Blocked) I use a second site as a test/backup site which is working fine
DalianXpat.com Backup
Cheers
James
( please don't ask why COM is the backup and ORG the main ) :lol:
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- Yiota
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11 years 2 weeks ago #118213
by Yiota
Replied by Yiota on topic Re: Rate this item NOT Working
Unless the user sees that the stars are there when no voting has taken place how do you expect him to use the voting system?
Try to override the transparent_star.gif with the default one to see the difference.
If that image was overriden upon upgrade maybe it was because you had replaced it with your own in the component/images/system folder and not in templates/images/system folder.
Try to override the transparent_star.gif with the default one to see the difference.
If that image was overriden upon upgrade maybe it was because you had replaced it with your own in the component/images/system folder and not in templates/images/system folder.
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- James Royal
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11 years 2 weeks ago #118214
by James Royal
Replied by James Royal on topic Re: Rate this item NOT Working
Hi
I have replaced the transparent_star.gif with the default one
The fault is not with the stars as one site works while the other does
Do you know if a PHP file or some other part may have got damaged and is not updating so stopping it from working?
if yes then i could use the one from the working site
Cheers
I have replaced the transparent_star.gif with the default one
The fault is not with the stars as one site works while the other does
Do you know if a PHP file or some other part may have got damaged and is not updating so stopping it from working?
if yes then i could use the one from the working site
Cheers
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- Yiota
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11 years 2 weeks ago #118215
by Yiota
Replied by Yiota on topic Re: Rate this item NOT Working
Try to use the same jQuery library in both the working and non-working sites. To the working site you are loading jQuery 1.8 and in your non-working 1.7. There is a case of a conflict because in both another instance of 1.8.2 is loading as well.
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- James Royal
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11 years 2 weeks ago #118216
by James Royal
Replied by James Royal on topic Re: Rate this item NOT Working
Hi
I have changed the ORG site to the same as Com
They are both loading the same jQuery 1.8
Still no luck
Cheers
I have changed the ORG site to the same as Com
They are both loading the same jQuery 1.8
Still no luck
Cheers
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