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K2 Blank Screen in Front End and Admin

  • Kris Henneman
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11 years 3 weeks ago #126741 by Kris Henneman
K2 Blank Screen in Front End and Admin was created by Kris Henneman
I'm currently running the latest Joomla version 2.5.19 release with the latest K2 version 2.6.8. I just recently purchased and installed K2 Simple Image Gallery Pro version 3.0.4 and Simple Picture Slideshow version 1.5.8 (not related to K2). I have tried disabling both plugins, one at a time and both together.

Now, when trying to save a new K2 Item from the front end or the admin side, I get a blank white screen either way. I have tried turning on the error messages by setting the Error Reporting to Maximum, but I still get a blank white screen.

On the Edit Item screen, I do however see the following messages with errors turned on:
Strict Standards: Only variables should be assigned by reference in /home/bbbomber/public_html/plugins/content/jw_allvideos/jw_allvideos.php on line 42

Strict Standards: Only variables should be assigned by reference in /home/bbbomber/public_html/plugins/content/jw_allvideos/jw_allvideos.php on line 43

Strict Standards: Declaration of JParameter::loadSetupFile() should be compatible with JRegistry::loadSetupFile() in /home/bbbomber/public_html/libraries/joomla/html/parameter.php on line 512

Additionally, when I am on the front end, there is a note at the top of the New Item page that says:

K2_YOU_ARE_ALLOWED_TO Add items, Edit own items, Publish items, Allow editing of already published items.

I looks to me like "K2_YOU_ARE_ALLOWED_TO" is missing from the language file?

Thanks,
Kris

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  • Franz Wohlkönig
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11 years 3 weeks ago #126742 by Franz Wohlkönig
Replied by Franz Wohlkönig on topic Re: K2 Blank Screen in Front End and Admin
Hy Kris,

@K2_YOU_ARE_ALLOWED_TO: Make an Override, Problem solved.

Regards

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11 years 3 weeks ago #126743 by Lefteris
Replied by Lefteris on topic Re: K2 Blank Screen in Front End and Admin
@Kris Henneman

Have you resolved the blank screen issue? If you have enabled error reporting and you still get a blank screen try to view the page source of the blank screen. Maybe the error is wrapped in some HTML code.

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11 years 2 weeks ago #126744 by Kris Henneman
Replied by Kris Henneman on topic Re: K2 Blank Screen in Front End and Admin
I have not resolved the issue. I tried looking at the source of the blank page, but that is blank too, except for the generic blank page html tags...

Today I uninstalled the Simple Image Gallery Pro and Simple Picture Slideshow, but it still does it. I also uninstalled the original Simple Image Gallery.

This is really getting frustrating!

Any ideas?

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11 years 2 weeks ago #126745 by Lefteris
Replied by Lefteris on topic Re: K2 Blank Screen in Front End and Admin
@Kris Henneman

You should not see generic HTML tags there. You should see an error or a part of the Joomla! HTML page markup. Try to go to K2 information page and see that everything is fine with your server.

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  • Kris Henneman
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11 years 2 weeks ago #126746 by Kris Henneman
Replied by Kris Henneman on topic Re: K2 Blank Screen in Front End and Admin
I have checked my K2 Information page and there are no errors or issues reported on that page. But still, when I set the error reporting to maximum, (or even if I don't), when I click save on any K2 article page, whether front end or admin side, the page that returns shows the following...
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11 years 2 weeks ago #126747 by Lefteris
Replied by Lefteris on topic Re: K2 Blank Screen in Front End and Admin
Is there a file named index.html in the administrator folder?

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  • Kris Henneman
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11 years 2 weeks ago #126748 by Kris Henneman
Replied by Kris Henneman on topic Re: K2 Blank Screen in Front End and Admin
No, there is not an index.html file in the administrator folder, just an index.php.

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11 years 2 weeks ago #126749 by Lefteris
Replied by Lefteris on topic Re: K2 Blank Screen in Front End and Admin
I really don't know what else to think here. Try to deploy the same site to a local server and see if you are getting the same results.

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11 years 2 weeks ago #126750 by Kris Henneman
Replied by Kris Henneman on topic Re: K2 Blank Screen in Front End and Admin
Can you re-install K2 over top of what's already installed, or would you have to uninstall it first? If I were to uninstall it, what would that do to my system, would I lose all my articles, categories, permissions, settings, etc.? I currently don't have a local system that I can install it on.

Thanks,
Kris

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11 years 2 weeks ago #126751 by Lefteris
Replied by Lefteris on topic Re: K2 Blank Screen in Front End and Admin
There is no need to uninstall. Just install again. If you uninstall you will lose all your data. But the point here was to try a different server, not a new installation. In any case remember to backup your site first.

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  • Kris Henneman
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10 years 10 months ago #126752 by Kris Henneman
Replied by Kris Henneman on topic Re: K2 Blank Screen in Front End and Admin
Here's what I have done.

Turned on max debugging
Backed up the site, then disabled all of the most recent extensions one at a time, nothing changed.
Installed K2 again over itself, nothing changed
Used Akeeba backup and installed the full website in another folder, still the same result.

Would you like to login to the test site and see for yourself? I don't know what else to check?

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10 years 10 months ago #126753 by Kris Henneman
Replied by Kris Henneman on topic Re: K2 Blank Screen in Front End and Admin
I have further discovered that this issue has something to do with the data in the database. Using my providers phpMyAdmin console, I exported all of the K2 tables. Then completely uninstalled K2. After reinstalling K2, I was able to create a K2 item and save it. The "Save" button and "Save & Close" buttons both worked normally. Then I imported all of the original K2 data back into the database truncating the existing data. After doing this, I had all of my original K2 data back. However, now any time I click on the "Save" or "Save & Close" buttons, I get the blank white screen.

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10 years 10 months ago #126754 by Lefteris
Replied by Lefteris on topic Re: K2 Blank Screen in Front End and Admin
I am pretty sure this is a server issue. Are you under Apache? Have you any custom .htaccess rules ? As i told you, i would try to install the site on a local development environment.

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10 years 9 months ago - 10 years 9 months ago #126755 by Stefan Chaproniere
Replied by Stefan Chaproniere on topic Re: K2 Blank Screen in Front End and Admin
I found the problem in the language file 'en-GB.com_k2.ini' (/html/mysite/language/en-GB/en-GB.com_k2.ini) here 'K2_YOU_ARE_ALLOWED_TO' is completly missing!

As to my German language file, ( de-DE.com_k2.ini ) here I found this entry:

; K2_YOU_ARE_ALLOWED_TO="You are allowed to:"

so I removed the ';' changed the text inside the " " and all worked well.

Ofcourse I also added ; K2_YOU_ARE_ALLOWED_TO="You are allowed to:" to the English file
(without the ' ; ' at the beginning!

Hope it helps!

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10 years 9 months ago #126756 by bumpe
Replied by bumpe on topic Re: K2 Blank Screen in Front End and Admin

Stefan Chaproniere wrote: I found the problem in the language file 'en-GB.com_k2.ini' (/html/mysite/language/en-GB/en-GB.com_k2.ini) here 'K2_YOU_ARE_ALLOWED_TO' is completly missing!

As to my German language file, ( de-DE.com_k2.ini ) here I found this entry:

; K2_YOU_ARE_ALLOWED_TO="You are allowed to:"

so I removed the ';' changed the text inside the " " and all worked well.

Ofcourse I also added ; K2_YOU_ARE_ALLOWED_TO="You are allowed to:" to the English file
(without the ' ; ' at the beginning!

Hope it helps!



I have registered on this site just be able to write to you Stefan and say thank you, this one helped me. Thanks

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