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Template does not load when an item has comments

  • Marc Leger
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10 years 3 weeks ago - 10 years 3 weeks ago #131698 by Marc Leger
Hi,

When an item does not have any comments, it shows just fine. When there's a comment, it's black on white, no template, only the item's content.

I have switched to Joomla's Beez template and it's the same.

I have Joomla 2.5.24 and K2 2.6.8.

Thanks for your help.

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  • Krikor Boghossian
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10 years 3 weeks ago #131699 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: Template does not load when an item has comments
Hello Marc,

Is there a link I can see?

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  • Marc Leger
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10 years 3 weeks ago #131700 by Marc Leger
Here it is:

21inc.ca/index.php/en/about-us/the-blog

If you comment on any blogs you'll see what happens or you can click Authentic Leadership.

Thanks for your help.

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10 years 3 weeks ago #131701 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: Template does not load when an item has comments
Try disabling the captcha extension and let me know if that helped.

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  • Marc Leger
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10 years 3 weeks ago #131702 by Marc Leger
I already tried that, no luck. Also tried it disabled with the Beez template, still no luck. I'm only using this plugin because I could not get ReCaptcha to work.

I really have no clue of what is wrong with those comments. I even re-installed K2 and still no luck.

Thanks.

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  • Krikor Boghossian
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10 years 3 weeks ago #131703 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: Template does not load when an item has comments
It is a 3rd party application producing an error.
You can enable error reporting from your site's global configuration to see which exactly is causig these issues.

Btw you have not edited the core templates of K2, right? You have used overrides I presume?

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10 years 3 weeks ago #131704 by Marc Leger
You were right, it's BT Social Plugin that is creating a conflict. I have posted in their forum. Will post the solution, if any, when I get it.

Thanks.

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10 years 3 weeks ago #131705 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: Template does not load when an item has comments
Thank you Marc for sharing this :)

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