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Unable to load the image of the item!

  • Roberto
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9 years 10 months ago - 9 years 10 months ago #133792 by Roberto
Unable to load the image of the item! was created by Roberto
I'm using a site in Joomla 2.5.27 and a template with K2 2.6.8.
I attach the K2 informations.
I have a serious problem: I can not load images to an item!
I enter an item, go to "Image", I click on "browse" or "browse server", I select the image and .... nothing happens, not even waiting for "hours" and uploading tiny pictures !!!
No errors of javascript or joomla appear, it does nothing!
If I select "save" or "save& close", having uploaded a picture of the tiny weight, after 1-2 minutes joomla close the tab of the item and then I find that the image has been loaded.
If I try to load a picture a bit 'bigger, nothing to do, after 2-3 minutes joomla shows blank page and have to go back to the administration home. In this case I find that has not uploaded any images.
I've tried using Explorer, Filezilla, Chrome: same result.
May depend on what? Can anyone help me?
Thank you.
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  • Krikor Boghossian
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9 years 10 months ago #133793 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: Unable to load the image of the item!
Can you look at the error_log for any potential errors?

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9 years 10 months ago #133794 by Roberto
Replied by Roberto on topic Re: Unable to load the image of the item!
I attach a debug file: a couple of "Handler for (null) returned invalid result code 70014" and various "PHP Fatal error: Maximum execution time of 30 seconds exceeded", but these are likely to happen when I click on save.

In fact an image preview should be charged immediately, without clicking save? I assure you that is not the case, even if i select an image of 1KB.

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9 years 10 months ago #133795 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: Unable to load the image of the item!
I cannot see an attached file.
If the save function is not performed then the image will never appear.
The PHP Fatal error: Maximum execution time of 30 seconds exceeded
means that a script is using too many resources.

I suggest that you show this log to your hosting provider. He will be able to tell you which script/extension triggered this error.

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9 years 10 months ago #133796 by Roberto
Replied by Roberto on topic Re: Unable to load the image of the item!
All fixed!
First of all, I had misunderstood the functioning of image uploading.
Then the variable "max_execution_time" in php.ini was set to 30 seconds, and to upload an heavy picture , that value was increased.
Thank you and see you soon.

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9 years 10 months ago #133797 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: Unable to load the image of the item!
You 're welcome Roberto.
I 'm glad you solved it.

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