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500 internal Server Error
- Michael Webster
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10 years 4 months ago #135435
by Michael Webster
500 internal Server Error was created by Michael Webster
Hello, I get the 500 internal server error when I try to access the items menu in K2.
First, I installed K2 and it appeared as K2.con, or something like that, in the component menu and I got the internal server error on everything. I uninstalled K2 by searching for all components that contained "k2" and then reinstalled it. Now, everything seems to work except when I try to go to Items.
I searched "500 internal server error" and saw a lot, but not the exact same problem. I noticed the advice was to turn on the error log, but I am unable to find that.
Any help will be greatly appreciated.
First, I installed K2 and it appeared as K2.con, or something like that, in the component menu and I got the internal server error on everything. I uninstalled K2 by searching for all components that contained "k2" and then reinstalled it. Now, everything seems to work except when I try to go to Items.
I searched "500 internal server error" and saw a lot, but not the exact same problem. I noticed the advice was to turn on the error log, but I am unable to find that.
Any help will be greatly appreciated.
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- Mr_Anonymous
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10 years 4 months ago #135436
by Mr_Anonymous
Replied by Mr_Anonymous on topic 500 internal Server Error
500 server error is the most annoying error to troubleshoot since it can be anything. It really means that 'something' caused an error on your web server and the server logs should tell you what it is. if you are not familiar with checking out the server logs, note down the time you saw the error on your site and ask your hosting provider to send you the extract of server logs for that time period. You need to take a look at Apache log, php log and mysql log. That will tell you what the reason was.
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- Michael Webster
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10 years 4 months ago #135437
by Michael Webster
Replied by Michael Webster on topic 500 internal Server Error
Thanks, but the problem seems to have resolved itself.
Here is the last time the error occurred, as reported by the Mac's Console:
12/20/14 8:13:27.175 AM Safari[56691]: Failed to save record: <CKError 0x608001a58ae0: "Internal Error" (1/5001); "Fetched zone had no protection data: <CKRecordZone: 0x7f8a1e7442c0; zoneID=History:__defaultOwner__, capabilities=(Atomic,Sync)>">
Here is the last time the error occurred, as reported by the Mac's Console:
12/20/14 8:13:27.175 AM Safari[56691]: Failed to save record: <CKError 0x608001a58ae0: "Internal Error" (1/5001); "Fetched zone had no protection data: <CKRecordZone: 0x7f8a1e7442c0; zoneID=History:__defaultOwner__, capabilities=(Atomic,Sync)>">
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- Mr_Anonymous
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10 years 4 months ago #135438
by Mr_Anonymous
Replied by Mr_Anonymous on topic 500 internal Server Error
hmm... not sure if its Safari related or something else. The error message doesnt help much. Anyhow, glad it works now. If it happens again see if it opens in other browsers.
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- Michael Webster
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10 years 4 months ago #135439
by Michael Webster
Replied by Michael Webster on topic 500 internal Server Error
Thanks again. I had forgotten to mention that I had also tried it in Chrome with the same result.
Anyway, hopefully all is well going forward. I'm making a backup of my site before importing the articles into K2, just in case.
Anyway, hopefully all is well going forward. I'm making a backup of my site before importing the articles into K2, just in case.
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- Krikor Boghossian
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10 years 4 months ago #135458
by Krikor Boghossian
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Krikor Boghossian on topic 500 internal Server Error
This error is more likely a JS error.
You need to enable error reporting and set it to Development in your site's global configuration to see the actual issue.
You need to enable error reporting and set it to Development in your site's global configuration to see the actual issue.
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
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