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Extra Fields Value NULL

  • quebecguitare
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9 years 6 months ago #144165 by quebecguitare
Replied by quebecguitare on topic Extra Fields Value NULL
No Luck with these 4.

Cleared cache between each. Tried all 4 one after another, then all together.

Tried with 2 browsers.

The header for Extra Field "Informations Supplémentaire" is there, but no value under it.
Same result: www.quebecguitare.ca/professeurs

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  • Krikor Boghossian
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9 years 6 months ago #144167 by Krikor Boghossian
Replied by Krikor Boghossian on topic Extra Fields Value NULL
Are you using any multicategory extension?
Are extrafields enabled in the category settings?
Is that category inheriting its settings from another category?

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9 years 6 months ago #144168 by quebecguitare
Replied by quebecguitare on topic Extra Fields Value NULL
Are you using any multicategory extension?
-Nope

Are extrafields enabled in the category settings?
-Alright its a menu item assigned to a single K2 category.
-The category has the K2 Extra Field assigned to it and they are enabled.
-However, this category does not contain any items, rather other categories and inside that second level are the K2 Items.

Is that category inheriting its settings from another category?
-These nested category inherit its settings from the main root category which has K2 extra field enabled
-Also there is a template associated with all these categories.

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  • Krikor Boghossian
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9 years 6 months ago #144170 by Krikor Boghossian
Replied by Krikor Boghossian on topic Extra Fields Value NULL
Which other extensions are you using in?
Is there a dev environment for your site?

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9 years 6 months ago - 9 years 6 months ago #144198 by quebecguitare
Replied by quebecguitare on topic Extra Fields Value NULL
Hi Krikor, I use many Extensions, here is the list below.

I have also setup a dev environnement. I have also created the following super user.

Thank you
Regards

Login Info:


Extension list attached.
www.filedropper.com/extensionlistdev2015

Thank you for your time!
Last edit: 9 years 6 months ago by Krikor Boghossian.

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9 years 6 months ago - 9 years 6 months ago #144199 by quebecguitare
Replied by quebecguitare on topic Extra Fields Value NULL
Here is the category item view for the K2 Extra Fields problem:


Part of the message is hidden for the guests. Please log in or register to see it.

Thank you for your time!
Last edit: 9 years 6 months ago by Krikor Boghossian. Reason: mod note: please don't post site credentials in public

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9 years 6 months ago #144206 by Krikor Boghossian
Replied by Krikor Boghossian on topic Extra Fields Value NULL
Le site est en cours de maintenance.
You can use the contact form to send us credentials.

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9 years 6 months ago #144210 by quebecguitare
Replied by quebecguitare on topic Extra Fields Value NULL
Sent.

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  • Krikor Boghossian
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9 years 6 months ago #144220 by Krikor Boghossian
Replied by Krikor Boghossian on topic Extra Fields Value NULL
Is is possible to disable all other extensions apart from K2 to see which is causing this issue?

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9 years 6 months ago #144225 by quebecguitare
Replied by quebecguitare on topic Extra Fields Value NULL
Yes sure. As long as you are on the dev website at dev.quebecguitare.ca/
The site is offline so no problem.

Do you want me to do it?
I would select all, disable, then search for K2 extensions and enable them starting with the component.

Thank you
Regards

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