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Client Cannot Save New K2 Items

  • Dustin Rocksvold
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9 years 5 months ago #143661 by Dustin Rocksvold
Client Cannot Save New K2 Items was created by Dustin Rocksvold
I have a site set up for a client using K2 on Joomla 3.4.1.. The problem is that I can save a new K2 article but my client cannot. I have been able to create new articles in Firefox and Chrome. He has tried both and cannot save. He stated that he could edit them, but not save a new article. I asked him to check if he had a popup blocker that might be causing him to not see warning boxes for required fields. He tried with and without it and there was no change.

I just changed error reporting to developer and turned on debug system and debug language to see if I can find out what the problem is. Has anyone run into this before? I did not find the same problem listed in the forums...

Thanks,

Dustin

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  • Krikor Boghossian
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9 years 5 months ago #143667 by Krikor Boghossian
Replied by Krikor Boghossian on topic Client Cannot Save New K2 Items
Does your client user has the appropriate permissions?
Editing and creating items require different permissions.

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  • Dustin Rocksvold
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9 years 4 months ago #143717 by Dustin Rocksvold
Replied by Dustin Rocksvold on topic Client Cannot Save New K2 Items
He is a super admin...

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  • Krikor Boghossian
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9 years 4 months ago #143738 by Krikor Boghossian
Replied by Krikor Boghossian on topic Client Cannot Save New K2 Items
Is your site multilingual? You are referring to the backend right?

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  • Dustin Rocksvold
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9 years 4 months ago #143810 by Dustin Rocksvold
Replied by Dustin Rocksvold on topic Client Cannot Save New K2 Items
I have not done anything as far as multilingual, like installing additional languages. Yes I was referring to the admin interface..
It appears that it is working for him now. Maybe it is something in his PC. It would not be the first time he has had issues with it.

Thanks,

Dustin

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  • Krikor Boghossian
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9 years 4 months ago #143822 by Krikor Boghossian
Replied by Krikor Boghossian on topic Client Cannot Save New K2 Items
Makes sure he clears his browser's cache and uses a modern browser.
If he installed 426325 browser extensions there is little you can do.

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