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Drag and Drop sorting in BE is not working

  • DATA Connecting GmbH
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9 years 3 months ago #144849 by DATA Connecting GmbH
Drag and Drop sorting in BE is not working was created by DATA Connecting GmbH
Hello Team,

at the BE of a customer using the latest K2 version the drag and drop sorting is not more working. The cross for the funktion is showing up, but there is not coming the "green marking" for the category or article.. so it is not possible to sort..

it seems to be a query conflict. the link to the site: www.sika.net

what can we do?

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  • Krikor Boghossian
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9 years 3 months ago #144871 by Krikor Boghossian
Replied by Krikor Boghossian on topic Drag and Drop sorting in BE is not working
Hello,

Did you click on the ordering icon in the table's header to enable ordering?

Also can you check the console of your browser's developer tools for any errors?

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9 years 3 months ago #144874 by DATA Connecting GmbH
Replied by DATA Connecting GmbH on topic Drag and Drop sorting in BE is not working
Hello Krikor,

shure i did enable the order icon.. and there is no error showing in BE even if i set report errors to maximum.. and browser developer tool don´t show any errors..

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  • Krikor Boghossian
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9 years 3 months ago #144875 by Krikor Boghossian
Replied by Krikor Boghossian on topic Drag and Drop sorting in BE is not working
Drag n drop is only for items within the same category.
Please sort them by category and give it one more try.

Let me know if that was the issue.

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